• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Process Analysis, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    AI Empowerment for Small Businesses

    Skills you'll gain: Generative AI, AI Product Strategy, Data Ethics, AI Enablement, Responsible AI, AI Security, Business Planning, AI Integrations, Artificial Intelligence, Case Studies, Predictive Modeling, Predictive Analytics, Forecasting, Business Ethics, Data Governance, Content Creation, Customer Service

    Beginner · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Liderança de Equipes na Era Digital

    Skills you'll gain: Team Leadership, Team Management, Team Performance Management, Organizational Leadership, Team Motivation, Virtual Teams, Culture Transformation, People Management, Performance Management, Telecommuting, Leadership, Motivational Skills, Drive Engagement, Digital Transformation, Business Leadership, Employee Retention, People Development, Human Resource Strategy, Professional Development, Talent Management

    ★ 4.8 (54) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    YouTube Ads & Video Marketing - 2026

    Skills you'll gain: Google Ads, Advertising, Advertising Sales, Online Advertising, Growth Strategies, Advertising Campaigns, Video Production, Copywriting, Performance marketing, Digital Advertising, Promotional Strategies, Campaign Management, Drive Engagement, Target Audience, Customer Engagement

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Approche agile et design thinking

    Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, Team Oriented, User Research, Persona Development, Usability Testing, User Feedback, User Centered Design, Value Propositions, Innovation, Interviewing Skills

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnKartS

    Salesforce Security and Automation

    Skills you'll gain: Salesforce, Salesforce Development, Workflow Management, Operational Efficiency, Data Access, Force.com, Process Design, Business Process Automation, Data Security, Data Sharing, Authorization (Computing), No-Code Development, Application Security, Security Controls, Role-Based Access Control (RBAC), IT Automation, Identity and Access Management, Automation, Security Management, Customer Relationship Management (CRM) Software

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Scientific Research: Body Language, Non-Verbal Communication

    Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Recognizing Others, Communication Strategies, Communication, Professionalism, Research, Emotional Intelligence, Self-Awareness

    Mixed · Course · 1 - 4 Weeks

  • U

    Università Bocconi

    Startup Calling: dall'idea all'impatto

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Customer Acquisition Management, Business Architecture, User Research, Sales Strategy, Presentations, Customer Insights, Persona Development, Entrepreneurial Finance, New Product Development, Market Research, Market Opportunities, Customer Analysis, Product Development, Value Propositions, Market Analysis, User Feedback

    ★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks

  • H

    H2O.ai

    H2O Label Genie Starter Track

    Skills you'll gain: LLM Application, Data Preprocessing, Large Language Modeling, Data Import/Export, Artificial Intelligence and Machine Learning (AI/ML), Data Integration, Applied Machine Learning, Data Capture, Data Quality, Exploratory Data Analysis, Natural Language Processing, Classification Algorithms, Data Management

    ★ 4.7 (10) · Intermediate · Course · 1 - 3 Months

  • H

    Hult International Business School

    THRIVE with AI: Mastering AI for Leadership Growth & Innovation

    Skills you'll gain: AI Enablement, Responsible AI, Organizational Leadership, Decision Intelligence, Culture Transformation, AI Integrations, Stakeholder Management, Stakeholder Analysis, Productivity, Stakeholder Communications, Operational Efficiency, Decision Making, Agile Project Management, Strategic Planning, Change Management

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Gestão da Cadeia de Suprimentos

    Skills you'll gain: Supply Chain Management, Supply Chain Systems, Supply Chain, Supply Chain Planning, Logistics, Logistics Management, Operations Management, Order Fulfillment, Production Management, Business Technologies, Customer Demand Planning, Demand Planning, Production Process, Personalized Service, Production Planning, Data-Driven Decision-Making, Automation, Digital Transformation, Internet Of Things, Machine Learning

    ★ 5 (13) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Apply Kaizen & Master Defect Management with HP QC

    Skills you'll gain: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Manufacturing, Lean Methodologies, Quality Assurance, Waste Minimization, Issue Tracking, Process Development, Organizational Skills, Application Lifecycle Management, Collaborative Software, Employee Engagement

    ★ 5 (12) · Mixed · Course · 1 - 4 Weeks

1…245246247…350

In summary, here are 10 of our most popular customer engagement courses

  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • AI Empowerment for Small Businesses: University of Maryland, College Park
  • Liderança de Equipes na Era Digital: Fundação Instituto de Administração
  • YouTube Ads & Video Marketing - 2026: Alex Genadinik
  • Approche agile et design thinking: University of Virginia
  • Salesforce Security and Automation: LearnKartS
  • Scientific Research: Body Language, Non-Verbal Communication: Alex Genadinik
  • Startup Calling: dall'idea all'impatto: Università Bocconi
  • H2O Label Genie Starter Track: H2O.ai
  • THRIVE with AI: Mastering AI for Leadership Growth & Innovation: Hult International Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok