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  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • M

    Madecraft

    Mistakes to Avoid When Resolving Conflict

    Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Conflict Management, Assertiveness, De-escalation Techniques, Diversity Awareness, Interpersonal Communications, Communication Strategies, Empathy, Overcoming Obstacles, Open Mindset, Communication, Brainstorming, Verification And Validation, Emotional Intelligence, Problem Solving, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Solve Root Cause Issues

    Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

    4.6
    Rating, 4.6 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 3 Months

  • H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Vendor Communication for Accounting Success

    Skills you'll gain: Invoicing, Accounts Payable, Vendor Relationship Management, Billing Inquiries, Vendor Management, Payment Processing and Collection, Process Flow Diagrams, Workflow Management, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Document Management, Communication, Communication Strategies, Procedure Development

    Beginner · Course · 1 - 4 Weeks

  • A

    AAPC

    The Billing and Collection Process

    Skills you'll gain: Medical Billing, Denial Management, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Regulatory Compliance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Certified Mistake-Proofing (Poka-Yoke) Specialist

    Skills you'll gain: Service Improvement, Business Process Automation, Quality Improvement, AI Enablement, AI Integrations, Accident Prevention, Continuous Improvement Process, Case Studies, Automation, Workflow Management, Risk Mitigation, Continuous Monitoring, Operations

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Fix Confluence Issues

    Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Troubleshoot Common Issues

    Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology

    Intermediate · Course · 1 - 4 Weeks

1…244245246247

In summary, here are 9 of our most popular customer complaint resolution courses

  • Mistakes to Avoid When Resolving Conflict: Madecraft
  • Solve Root Cause Issues: Coursera
  • Resolving and Transforming Conflict : Arizona State University
  • Navigate Conflict and Deliver Feedback: Harvard Business Review
  • Vendor Communication for Accounting Success: Coursera
  • The Billing and Collection Process: AAPC
  • Certified Mistake-Proofing (Poka-Yoke) Specialist: Packt
  • Fix Confluence Issues: Coursera
  • Troubleshoot Common Issues: Coursera

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