Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
★ 4.7 (26) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, User Story, Project Management, Risk Management, Kanban Principles, Project Planning, Agile Methodology, Agile Project Management, Agile Software Development, Cost Management, Project Management Office (PMO), Backlogs, Risk Mitigation, Project Management Software, Project Management Life Cycle, Risk Analysis, Team Performance Management, Sprint Planning, Organizational Change, Sprint Retrospectives
★ 4.6 (19) · Beginner · Specialization · 1 - 3 Months
Scrum Alliance
Skills you'll gain: User Story, Agile Product Development, Team Building, Team Oriented, Team Performance Management, Team Collaboration, Team Management, Agile Methodology, Agile Project Management, Agile Software Development, Product Management, Organizational Change, Continuous Improvement Process, Project Management, Change Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Leadership, Leadership and Management, Consultative Approaches, Business Leadership, Corporate Communications, Strategic Communication, Mitigation, Trend Analysis
★ 4.4 (7) · Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Data Mining, Predictive Modeling, Predictive Analytics, Advanced Analytics, Business Analytics, Dimensionality Reduction, Forecasting, Data-Driven Decision-Making, Customer Analysis, Regression Analysis, Demand Planning, Classification Algorithms, Machine Learning Methods, Customer Insights, Logistic Regression, Market Analysis, Unsupervised Learning, Decision Tree Learning, Artificial Neural Networks, Correlation Analysis
Mixed · Course · 3 - 6 Months

Skills you'll gain: Salesforce Development, Salesforce, Data Ethics, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI literacy, AI Security, Data Quality, AI Integrations, Predictive Modeling, Customer Relationship Management (CRM) Software, Data Management, Product Automation
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Agile Software Development, Stakeholder Analysis, Healthcare Project Management, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Agile Product Development, Health Systems, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, Stakeholder Engagement, Health Care
★ 2.3 (6) · Mixed · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Prompt Engineering, ChatGPT, Microsoft Copilot, AI literacy, LLM Application, OpenAI, Deepseek, Large Language Modeling, Education Software and Technology, Generative AI Agents, Token Optimization, Artificial Intelligence, Generative AI, AI Personalization, Excel Macros, Productivity, Excel Formulas
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Sustainable Systems, Environmental Laws, Sustainable Development, Land Management, Climate Change Adaptation, Community Development, Land Development, Climate Change Programs, Social Impact, Social Justice, Stormwater Management, Environmental Policy, Water Sustainability, Policy Analysis, Sustainable Technologies, Climate Change Mitigation, Policy Development, Public Policies, Public Affairs
★ 5 (15) · Beginner · Specialization · 3 - 6 Months

University of the Arts London
Skills you'll gain: Sustainable Development, Sustainable Systems, Corporate Sustainability, Creative Thinking, Community Development, Systems Thinking, Design, Ideation, Prototyping
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Sustainable Systems, Environmental Laws, Sustainable Development, Land Management, Climate Change Adaptation, Land Development, Climate Change Programs, Community Development, Environmental Policy, Social Impact, Stormwater Management, Social Justice, Socioeconomics, Economic Development, Diversity Equity and Inclusion Initiatives, Policy Development, Climate Change Mitigation, Petroleum Industry
★ 5 (10) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative Engine Optimization (GEO), Search Engine Optimization, Content Optimization, Generative AI, Content Strategy, AI powered creativity, Semantic Web, Workforce Development, Digital Marketing, Content Creation, Vocabulary, Digital Content, Social Media
Intermediate · Course · 1 - 4 Weeks