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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Whizlabs

    Microsoft Fabric: Ingest and Transform Data

    Skills you'll gain: Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, Data Lakes, PySpark, Apache Spark, Data Quality, Data Governance, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Illinois Urbana-Champaign

    Mitigating the Human Impact on Wetlands

    Skills you'll gain: Water Resources, Water Resource Management, Land Management, Environmental Laws, Environmental Resource Management, Water Quality, Environmental Policy, Environment, Environmental Regulations, Environmental Engineering and Restoration, Environmental Science, Climate Change Adaptation, Interviewing Skills

    Intermediate · Course · 1 - 4 Weeks

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    IBM

    Application Modernization for Enterprise Systems

    Skills you'll gain: Event-Driven Programming, DevOps, Data Integration, z/OS, IBM Cloud, Hybrid Cloud Computing, CI/CD, Mainframe Technologies, Mainframe Computing, Cloud Development, Cloud Applications, Enterprise Application Management, Application Deployment, Middleware, Data Access, Application Design, Containerization, Cloud API, Application Programming Interface (API), Computer Programming

    4.9
    Rating, 4.9 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Legal Risk Management

    Skills you'll gain: Legal Risk, Legal Technology, Compliance Management, Legal Strategy, Data Ethics, Responsible AI, AI Enablement, AI Workflows, Risk Management, Artificial Intelligence, Risk Analysis, Mitigation, Governance, Analysis, Innovation, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

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    Skillshare

    Reach Your Goals: 7 Personal Development Exercises

    Skills you'll gain: Growth Mindedness, Self-Awareness, Personal Development, Goal Setting, Empowerment, Action Oriented, Self-Motivation, Overcoming Obstacles, Positivity, Resilience, Prioritization, Mindfulness

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    GenAI for Employee Engagement: Driving Real-Time Insights

    Skills you'll gain: Responsible AI, Employee Engagement, HR Tech, AI Personalization, AI Enablement, Generative AI, Employee Surveys, Human Resource Strategy, Real Time Data, Data-Driven Decision-Making, Case Studies, Analysis

    4.7
    Rating, 4.7 out of 5 stars
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    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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    SkillsBooster Academy

    DeepSeek R1 for AI Marketing and Business Strategy

    Skills you'll gain: Marketing Automation, AI Enablement, Leadership, Dashboard, Marketing Strategies, Strategic Marketing, AI Personalization, Business Strategy, Marketing Analytics, Customer Analysis, Generative AI, Business Modeling, Deepseek, Market Analysis, Strategic Decision-Making, Content Marketing, Media Planning, Prompt Engineering, Online Advertising, Digital Marketing

    Beginner · Course · 1 - 3 Months

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    Coursera

    GenAI for Onboarding: Automating Employee Journeys

    Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado Boulder

    Execution and Evaluation

    Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Marketing Communications, Digital Media Strategy, Marketing Planning, Customer Insights, Content Performance Analysis, Driving engagement, Plan Execution, Earned Media, Content Creation, Content Strategy, Owned Media, Paid media, Goal Setting

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    University of Colorado System

    Agile Systems Engineering Leadership

    Skills you'll gain: Team Management, Teamwork, Team Building, Team Motivation, Organizational Leadership, Leadership and Management, Conflict Management, Motivational Skills, Organizational Structure, Engineering Management, Systems Engineering, Leadership, Employee Engagement, Agile Methodology

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
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    Coursera

    How to fulfill orders on Facebook

    Skills you'll gain: Facebook, Order Management, Order Fulfillment, Marketing, Product Marketing, Sales, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media

    4.6
    Rating, 4.6 out of 5 stars
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    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

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    Northeastern University

    Engaging in Improving Patient Experience Through Analytics

    Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Microsoft Fabric: Ingest and Transform Data: Whizlabs
  • Mitigating the Human Impact on Wetlands: University of Illinois Urbana-Champaign
  • Application Modernization for Enterprise Systems: IBM
  • GenAI for Legal Risk Management: Coursera
  • Reach Your Goals: 7 Personal Development Exercises: Skillshare
  • GenAI for Employee Engagement: Driving Real-Time Insights: Coursera
  • DeepSeek R1 for AI Marketing and Business Strategy: SkillsBooster Academy
  • GenAI for Onboarding: Automating Employee Journeys: Coursera
  • Execution and Evaluation: University of Colorado Boulder
  • Agile Systems Engineering Leadership: University of Colorado System

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