Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Promotional Strategies, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Social Media Management, Facebook, Social Media Marketing, Gmail, Target Audience, Account Management, Customer Relationship Building, Customer Engagement, Digital Marketing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Project Management
★ 4 (15) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, OpenAI API, ChatGPT, Token Optimization, Application Programming Interface (API), API Testing, AI Integrations, Authentications, Context Engineering, Large Language Modeling, Key Management, Model Optimization, Performance Tuning
★ 4.2 (10) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: ASP.NET, .NET Framework, C# (Programming Language), Microsoft Visual Studio, Application Programming Interface (API), Web Development Tools, Restful API, Microsoft Azure, Web Applications, Application Frameworks, Application Development, Development Environment, Event-Driven Programming, Middleware, Software Installation
★ 2.6 (12) · Intermediate · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Experience Design, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software
★ 4.4 (13) · Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Effectiveness, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Brand Management, Marketing, Regression Analysis, Analytics, Customer Retention, Consumer Behaviour, Case Studies, Return On Investment, Statistical Analysis, A/B Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation
★ 4 (12) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Data-Driven Marketing, Marketing Automation, Digital Transformation, Marketing Strategies, Marketing, Innovation, Digital Brand Strategy, Marketing Effectiveness, Digital Marketing, MarTech, Culture Transformation, Business Transformation, Customer experience strategy (CX), Customer Engagement, Automation, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Artificial Neural Networks, Data Visualization, Exploratory Data Analysis, Scientific Visualization, Applied Machine Learning, Model Training, Classification Algorithms, Predictive Modeling, Deep Learning, Data Analysis, Predictive Analytics, Machine Learning Algorithms, Model Evaluation, Machine Learning, Diagnostic Tests, Python Programming
★ 4.9 (10) · Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Selling Techniques, Product Promotion, Sales Strategy, Search Engine Optimization, Social Media Campaigns, Content Optimization, Social Media Marketing, Advertising Campaigns, Product Planning, Online Advertising, Advertising, Product Marketing, AI Personalization, Keyword Research, Paid media, E-Commerce, Promotional Strategies, Competitive Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Social Media Marketing, Market Research, Surveys, Marketing Automation, Digital Marketing Tools, Marketing, Customer Relationship Management, Content Scheduling, Brand Awareness, Social Media Management, Social Media, Marketing Effectiveness, Research Methodologies, Market Analysis, Customer Data Management, Customer Communications Management, Content Management, Analytics
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Health Systems, Patient-centered Care, Healthcare Industry Knowledge, Health Care Administration, Health Care Procedure and Regulation, Health Administration, Health Care, Primary Care, Health Policy, Health Disparities, Health Equity, Consumer Behaviour, Cultural Diversity, Diversity Awareness, Policy Analysis, Trend Analysis
Beginner · Course · 1 - 4 Weeks