Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Unreal Engine, Data Structures, 3D Assets, Game Design, 3D Modeling, Virtual Environment, Data Store, Video Game Development, Animation and Game Design, Visualization (Computer Graphics), Data Management, Object Oriented Programming (OOP), Scripting, Scalability, Event-Driven Programming, Software Design, Debugging, Performance Tuning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Business Planning, Market Analysis, Process Design, Cost Management
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Wireless Networks, Mobile Security, General Networking, Proxy Servers, Network Security, Cybersecurity, Virtual Private Networks (VPN), Security Awareness, Information Privacy, Emerging Technologies
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Human Factors (Security), Security Awareness, Cyber Security Strategy, Cyber Governance, Data Ethics, User Experience Design, Cyber Security Policies, Cyber Security Assessment, Cyber Attacks, Cyber Risk, Security Management, Cybersecurity, Security Strategy, Culture Transformation, Cyber Threat Intelligence, Cyber Threat Hunting, Data Security, Network Security, Cloud Security, Mobile Security
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Interviewing Skills, Technical Sales, Sales Development, Storytelling, Sales, Empathy, Presentations, Branding, LinkedIn, Technology Strategies, Portfolio Management, Professional Networking, Verbal Communication Skills, Adaptability
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Virtual Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation
Advanced · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Manufacturing and Production, Production Process, Manufacturing Processes, Quality Control, Energy and Utilities, Workforce Development, Supply Chain, Electric Power Systems, Workforce Planning, Sustainable Technologies, Environmental Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, Identity and Access Management, Security Management, Authorization (Computing), System Configuration, Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services, Data Governance
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Staff Management, Collaborative Software, Organizational Change, Change Management, Google Cloud Platform, Cloud Computing, Business Transformation, Workforce Development, Innovation, Employee Engagement, Communication
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lesson Planning, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Peer Review, Instructional Design, Developing Training Materials, Student Engagement, Community Outreach, Parent Communication
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Database Design, Database Theory, Data Modeling, Database Management Systems, Metadata Management, Databases, Data Management, Relational Databases, Unified Modeling Language, Data Governance, Enterprise Modeling, Data Integrity, Data Quality
Build toward a degree
Mixed · Course · 1 - 3 Months