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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Reps: Streamlining Lead Qualification

    Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, HubSpot CRM, Predictive Modeling, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Project Management: Estimate, Lead & Deliver Value

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    L

    LearnKartS

    CCBA Practice Exam

    Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Product Management For UX People

    Skills you'll gain: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Recommender Systems: An Applied Approach using Deep Learning

    Skills you'll gain: Model Evaluation, Deep Learning, Data Preprocessing, Data Manipulation, Applied Machine Learning, Model Deployment, Artificial Neural Networks, Embeddings, Matplotlib

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Advanced .NET with TPL & PLINQ: Conducting Performance Boost

    Skills you'll gain: .NET Framework, Performance Tuning, Debugging, Performance Testing, C# (Programming Language), Data-oriented programming, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Crie seu primeiro funil de conversão e CRM com Hubspot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Scrum Advanced - Software Development and Program Management

    Skills you'll gain: Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Planning, Sprint Retrospectives, Scalability, Coordinating, Program Management, Stakeholder Engagement, Influencing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Simplilearn

    Introduction to CNN Training

    Skills you'll gain: Convolutional Neural Networks, Image Analysis, Computer Vision, Deep Learning, Artificial Neural Networks, Model Evaluation, Data Preprocessing, Python Programming

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Teradata: Building Analytics Systems

    Skills you'll gain: Exploratory Data Analysis, Teradata SQL, JSON, Data Integration, Advanced Analytics, Data Cleansing, Text Mining, Data Quality, Data Analysis, Statistical Analysis, Application Programming Interface (API), Database Management, Natural Language Processing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية استعمال التطبيق زينديسك

    Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Orchestrating Experiences: Designing Consistent UX Journeys

    Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera
  • Agile Project Management: Estimate, Lead & Deliver Value: EDUCBA
  • CCBA Practice Exam: LearnKartS
  • Product Management For UX People: Packt
  • Recommender Systems: An Applied Approach using Deep Learning: Packt
  • Advanced .NET with TPL & PLINQ: Conducting Performance Boost: Coursera
  • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera
  • Scrum Advanced - Software Development and Program Management: Packt
  • Introduction to CNN Training: Simplilearn
  • Teradata: Building Analytics Systems: LearnQuest

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