Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Operating Budget, Data Cleansing, Financial Modeling, Consolidation, Cost Management, Data Integration, Data-Driven Decision-Making, Financial Reporting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Strategic Marketing, Digital Marketing, Marketing Effectiveness, Content Optimization, Customer Insights, Branding, Advertising, Brand Strategy, Customer Relationship Building, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
★ 4.9 (9) · Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Interactive Data Visualization, Infographics, Data Storytelling, Experience Design, Data Presentation, Data Visualization Software, User Experience Design, Data Literacy, Multimedia, Data Analysis, Graphic and Visual Design, Technical Communication, User Centered Design, Interaction Design, Information Architecture, Visual Storytelling, Timelines, Design Elements And Principles
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Water Resources, Land Management, Hydrology, Environmental Laws, Natural Resource Management, Water Quality, Environmental Policy, Environment and Resource Management, Environmental Regulations, Environmental Engineering and Restoration, Environmental Science, Environmental Monitoring, Climate Change Adaptation, Mitigation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Social Media Analytics, Social Media, Social Media Marketing, Social Media Strategy, Advertising Campaigns, Advertising, Customer Analysis, Web Presence
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: No-Code Development, Google Sheets, Google Workspace, Application Design, Google Cloud Platform, Cloud-Based Integration, Force.com, Data Integration, Microsoft Excel
Beginner · Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Business Analytics, Customer Analysis, Project Design, Advanced Analytics, Machine Learning Methods, Applied Machine Learning, Business Analysis, Solution Design, Sprint Planning, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Ideation, Decision Tree Learning, Deep Learning, Quality Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Drive Engagement, Driving engagement, Social Media Management, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI literacy, AI Security, Generative AI, Regulatory Requirements, Data Ethics, Information Privacy, Law, Regulation, and Compliance, Regulatory Compliance, Regulation and Legal Compliance, Risk Analysis, Case Studies, Data Governance, Risk Mitigation, Risk Management, Mitigation
★ 4.7 (7) · Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Social Impact, Corporate Sustainability, Sustainable Development, Sustainable Business, Environmental Issue, Positive Behavior Support, Advertising, Change Management, Sustainability Standards, Influencing, Consumer Behaviour, Behavior Management, Marketing Psychology, Marketing Communications, Promotional Strategies, Marketing, Behavioral Management
★ 5 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Manufacturing, Waste Minimization, Lean Methodologies, Supplier Management, Quality Control, Quality Management, Quality Improvement, Production Management, Production Process, Quality Assurance and Control, Operational Efficiency, Workflow Management, Production Schedule, Production Line, Supplier Relationship Management, Cost Reduction, Inventory Control, Process Improvement, Continuous Improvement Process, Facility Management
Beginner · Course · 1 - 3 Months