
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, Web Development Tools, JavaScript Frameworks, Development Environment, Data Management, TypeScript, Application Development, Performance Tuning, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, Agentic Workflows, OpenAI API, LLM Application, AI Security, Prompt Engineering, Slack (Software), Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Artificial Intelligence, Google Sheets
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Professionalism
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: MySQL, Data Migration, Google Cloud Platform, Operational Databases, Database Administration, Virtual Private Networks (VPN), Database Management
Advanced · Project · Less Than 2 Hours

Skills you'll gain: Agile Methodology, Agile Project Management, Continuous Integration, Sprint Planning, Sprint Retrospectives, Performance Metric, Project Controls, Backlogs, User Story, Change Management, Cross-Functional Collaboration, Estimation
Mixed · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, Competitive Analysis, Qualitative Research, User Experience, User Experience Design, Usability Testing, User Centered Design, Persona (User Experience), Research Methodologies, Focus Group, Interviewing Skills, Requirements Elicitation, Data Collection, Stakeholder Analysis
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Statistical Modeling, Statistics, Regression Analysis, Statistical Methods, Statistical Inference, Probability & Statistics, Correlation Analysis, Data Analysis, Statistical Analysis, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: TypeScript, Javascript, React.js, JavaScript Frameworks, Web Development Tools, Application Development, Web Development
Intermediate · Guided Project · Less Than 2 Hours

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks