• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • U

    Universidad Austral

    Limpieza de datos para el procesamiento de lenguaje natural

    Skills you'll gain: Web Scraping, Data Integration, Data Processing, Data Preprocessing, Data Cleansing, Data Manipulation, Natural Language Processing, Jupyter, Pandas (Python Package), Hypertext Markup Language (HTML), JavaScript Frameworks, Data Collection

    ★ 4.3 (15) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    GRC Fundamentals - Learn Governance, Risk, and Compliance

    Skills you'll gain: Risk Management Framework, Compliance Auditing, Regulatory Compliance, Cyber Governance, Communication Strategies, Internal Auditing

    ★ 4.7 (7) · Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    Deep Learning with ANN in Python: Build & Optimize

    Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Model Training, Data Preprocessing, Model Optimization, Model Evaluation, Data Processing, Development Environment, Predictive Analytics, Software Installation

    ★ 4.6 (17) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Digital Marketing and Ecommerce Analysts

    Skills you'll gain: Data Presentation, Digital Analysis, E-Commerce, Interactive Data Visualization, Analytics, Key Performance Indicators (KPIs), Google Analytics, Marketing Analytics, Generative AI, Data-Driven Marketing, Data Analysis, Business Strategy, Data Processing, Artificial Intelligence, Data Collection

    ★ 4.8 (28) · Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Technology and Product Planning

    Skills you'll gain: Agile Software Development, Stakeholder Analysis, Healthcare Project Management, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Agile Product Development, Health Systems, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, Stakeholder Engagement, Health Care

    ★ 2.3 (6) · Mixed · Course · 1 - 4 Weeks

  • M

    Macquarie University

    Cyber Security: Essentials for Managers and Leaders

    Skills you'll gain: Cyber Governance, Safety Culture, Dashboard, Cyber Threat Intelligence, Communication, Business Metrics, Security Strategy, Governance, Governance Risk Management and Compliance, Communication Strategies, Strategic Communication, Culture Transformation, IT Management, Enterprise Security, Cyber Operations, Leadership, Regulatory Requirements, Risk Mitigation, Initiative and Leadership, Organizational Leadership

    ★ 5 (8) · Beginner · Course · 1 - 3 Months

  • B

    Board Infinity

    Introduction to DevSecOps

    Skills you'll gain: DevSecOps, DevOps, Application Security, Secure Coding, Security Testing, Continuous Delivery, CI/CD, Continuous Integration, Containerization, Security Software, Automation

    ★ 4.4 (23) · Beginner · Course · 1 - 4 Weeks

  • M

    Macquarie University

    Pitching, Marketing and Sales For Startups

    Skills you'll gain: Sales Presentations, Value Propositions, Selling Techniques, Entrepreneurship, Sales Strategy, Social Media Marketing, Digital Media Strategy, Sales, Storytelling, Prospecting and Qualification, Social Media Campaigns, Social Media Strategy, Marketing Strategies, Oral Expression, Data-Driven Decision-Making, Customer Insights, New Business Development, Presentations, Customer Analysis, User Research

    Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Le marketing dans un monde numérique

    Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Digital Brand Strategy, Strategic Marketing, Digital Marketing Tools, Marketing Strategies, Product Marketing, Market Dynamics, Consumer Behaviour, Customer Engagement, Earned Media, Promotional Strategies, E-Commerce, Shared Media, Product Development, Revenue Management, Content Creation, Branding, Drive Engagement

    ★ 4.6 (10) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Effective Strategies for Improving Employee Retention 

    Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Workforce Development, Talent Management, Human Resource Strategy, Driving engagement, Employee Performance Management, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Telecommuting, Recognizing Others, Staff Management, Drive Engagement, Virtual Teams

    ★ 4.6 (23) · Beginner · Course · 1 - 4 Weeks

  • D

    Duke University

    End to End LLMs with Azure

    Skills you'll gain: Retrieval-Augmented Generation, LLM Application, Model Deployment, Microsoft Azure, OpenAI API, Large Language Modeling, OpenAI, Application Deployment, Embeddings, Application Programming Interface (API)

    ★ 2.5 (6) · Intermediate · Course · 1 - 4 Weeks

  • S

    Starweaver

    Foundations of Credit Analysis and Fixed Income Securities

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Credit Risk, Financial Analysis, Portfolio Risk, Market Data, Risk Analysis, Bank Regulations, Securities (Finance), Financial Data, Portfolio Management, Lending and Underwriting, Risk Management, Derivatives, Business Valuation, Financial Market, Investment Management, Financial Regulation, Analytics, Decision Making

    Intermediate · Course · 1 - 3 Months

1…266267268…426

In summary, here are 10 of our most popular customer insights courses

  • Limpieza de datos para el procesamiento de lenguaje natural: Universidad Austral
  • GRC Fundamentals - Learn Governance, Risk, and Compliance: Packt
  • Deep Learning with ANN in Python: Build & Optimize: EDUCBA
  • GenAI for Digital Marketing and Ecommerce Analysts: Coursera
  • Technology and Product Planning: Johns Hopkins University
  • Cyber Security: Essentials for Managers and Leaders: Macquarie University
  • Introduction to DevSecOps: Board Infinity
  • Pitching, Marketing and Sales For Startups: Macquarie University
  • Le marketing dans un monde numérique: University of Illinois Urbana-Champaign
  • Effective Strategies for Improving Employee Retention : Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok