Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, General Sales Practices, Solution Selling, Consultative Approaches, Customer Analysis, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building
★ 4.8 (13) · Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Professional Networking, Professional Development, Interviewing Skills, Trend Analysis, Sales, Market Trend, LinkedIn, Spreadsheet Software, Business Marketing, Marketing, Adaptability, General Networking
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accountability Frameworks, Team Motivation, Motivational Skills, Accountability, Organizational Leadership, Drive Engagement, Team Leadership, Dealing With Ambiguity, Leadership, Leadership and Management, Team Performance Management, Leadership Development, Strategic Leadership, Employee Engagement, Organizational Effectiveness, Stress Management, Professional Development, Team Collaboration, Trustworthiness, Innovation
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Statistical Analysis, Statistical Methods, Matplotlib, Regression Analysis, Statistical Modeling, Data Science, Data Analysis, Data Visualization, Pandas (Python Package), Anomaly Detection, Plot (Graphics), Data Visualization Software, Statistical Visualization, Data Integration, Data Collection, Data Access, Data Manipulation, Application Programming Interface (API)
★ 4.4 (7) · Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Account Management, Upselling, Cross Selling, Prioritization, General Sales Practices, Customer Relationship Management (CRM) Software, Sales, Customer Relationship Management, Sales Development, Sales Management, Sales Process, Prospecting and Qualification, Customer Retention, New Business Development, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Respiration, Respiratory Care, Respiratory Therapy, Pulmonology, Clinical Practices, Patient Evaluation, Airway Management, Capillary, Anatomy, Physiology, Patient Treatment, Immunology, Medical Terminology, Diagnostic Tests, Infectious Diseases
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Data Visualization, Data Presentation, Business Analytics, Regression Analysis, Descriptive Statistics, Data Analysis, Data-Driven Decision-Making, Statistical Inference, Statistical Methods, Data Strategy, Analytics, Strategic Decision-Making, Statistical Analysis, Data Science, Probability & Statistics, Statistical Hypothesis Testing, Statistical Modeling, Correlation Analysis
★ 4.6 (29) · Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Regulatory Compliance, Governance, Ethical Standards And Conduct, Regulatory Requirements, Law, Regulation, and Compliance, AI literacy, Artificial Intelligence, Decision Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Accountability, Information Privacy, Business Strategies, Social Justice
★ 3.7 (16) · Intermediate · Course · 1 - 3 Months

American Council on Exercise
Skills you'll gain: Selling Techniques, General Sales Practices, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Client Services, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Key Performance Indicators (KPIs), Trustworthiness, Professional Development, Customer Engagement, Exercise Science, Rapport Building
★ 4.1 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Overcoming Obstacles, Business Leadership, Organizational Leadership, Organizational Structure, Leadership, Leadership Development, Lifelong Learning, Behavioral Management, Employee Engagement
★ 4.6 (22) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Technology Strategies, Organizational Strategy, Culture Transformation, Organizational Leadership, Customer experience improvement, Cross-Channel Marketing, Customer experience strategy (CX), Process Analysis, Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, New Business Development, Consumer Behaviour, Emerging Technologies
★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks