Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Computer Vision, Model Evaluation, Convolutional Neural Networks, Deep Learning, Amazon Elastic Compute Cloud, Transfer Learning, Image Analysis, Amazon Web Services, Artificial Neural Networks, Keras (Neural Network Library), Model Deployment, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Data Preprocessing, Classification Algorithms, Application Development, Python Programming, Network Architecture
Beginner · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Software Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Web Applications, Algorithms, JSON, Program Development, User Story, Javascript, Event-Driven Programming, Automation, Data Structures
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Calculus, Applied Mathematics, NumPy, Machine Learning Algorithms, Data Science, Tensorflow, Python Programming, Derivatives, Algorithms, Development Environment
Intermediate · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story
Mixed · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization
Beginner · Course · 1 - 3 Months
Coursera
Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Execution Engine, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation
Intermediate · Course · 1 - 4 Weeks