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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    YouTube Live: Streaming Engagement

    Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support

    Beginner · Course · 1 - 4 Weeks

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    Northeastern University

    Data Warehousing and Integration Part 1

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design

    Mixed · Course · 1 - 3 Months

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    Edureka

    AI Agent Orchestration and Scaling

    Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation

    Advanced · Course · 1 - 4 Weeks

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    EDUCBA

    AI Deep Learning Projects with TensorFlow

    Skills you'll gain: Tensorflow, Computer Vision, Model Evaluation, Convolutional Neural Networks, Deep Learning, Amazon Elastic Compute Cloud, Transfer Learning, Image Analysis, Amazon Web Services, Artificial Neural Networks, Keras (Neural Network Library), Model Deployment, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Data Preprocessing, Classification Algorithms, Application Development, Python Programming, Network Architecture

    Beginner · Specialization · 1 - 3 Months

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    University of Virginia

    Coding Algorithms with AI

    Skills you'll gain: Model View Controller, Debugging, Software Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Web Applications, Algorithms, JSON, Program Development, User Story, Javascript, Event-Driven Programming, Automation, Data Structures

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Gemini for Data Scientists and Analysts - Español

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    SEO Foundations: Analyze, Optimize & Grow

    Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Matrix Calculus for Data Science & Machine Learning

    Skills you'll gain: Calculus, Applied Mathematics, NumPy, Machine Learning Algorithms, Data Science, Tensorflow, Python Programming, Derivatives, Algorithms, Development Environment

    Intermediate · Course · 1 - 3 Months

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    Harvard Business Review

    Navigate Change and Uncertainty

    Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Agile Project Management: Estimate, Lead & Deliver Value

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story

    Mixed · Course · 1 - 4 Weeks

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    HubSpot Academy

    Gestión de clientes potenciales con Hubspot

    Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Prioritization

    Beginner · Course · 1 - 3 Months

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    Coursera

    Advanced Cypress Testing

    Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Execution Engine, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • YouTube Live: Streaming Engagement: Coursera
  • Data Warehousing and Integration Part 1: Northeastern University
  • AI Agent Orchestration and Scaling: Edureka
  • AI Deep Learning Projects with TensorFlow: EDUCBA
  • Coding Algorithms with AI: University of Virginia
  • Gemini for Data Scientists and Analysts - Español: Google Cloud
  • SEO Foundations: Analyze, Optimize & Grow: EDUCBA
  • Matrix Calculus for Data Science & Machine Learning: Packt
  • Navigate Change and Uncertainty: Harvard Business Review
  • Agile Project Management: Estimate, Lead & Deliver Value: EDUCBA

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