• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • P

    Packt

    Practical Cyber Hacking Skills for Beginners

    Skills you'll gain: Cybersecurity, Cyber Security Assessment, Security Testing, Incident Response, Cyber Attacks, Firewall, Computer Security Incident Management, Cyber Security Strategy, Vulnerability Scanning, Computer Security, Cyber Threat Intelligence, Information Systems Security, Network Protocols, Exploitation techniques, Brute-force attacks, Email Security, Vulnerability Assessments, Malware Protection, Virtualization and Virtual Machines, Software Installation

    Beginner · Course · 1 - 3 Months

  • L

    Logical Operations

    Microsoft Access for Office 365: Part 1

    Skills you'll gain: Microsoft Access, Database Design, Database Development, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Data Access, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software

    Mixed · Course · 1 - 3 Months

  • G

    Goldman Sachs

    Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  

    Skills you'll gain: Competitive Analysis, Value Propositions, Customer Analysis, Target Market, Go To Market Strategy, Business Strategy, Market Opportunities, Business Development, Competitive Intelligence, Strategic Marketing, Market Research, Consumer Behaviour, Customer Insights, Target Audience, Marketing, Market Analysis

    Mixed · Course · 1 - 4 Weeks

  • P

    Pontificia Universidad Católica del Perú

    Proyecto Final de Fundamentos de UX y requisitos de software

    Skills you'll gain: User Story, User Experience, User Experience Design, Requirements Analysis, User Requirements Documents, User Research, Usability, System Requirements

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Data Modelling Essentials

    Skills you'll gain: Data Modeling, Power BI, Data Wrangling, Data Manipulation, Database Design, Data Transformation, Dashboard, Data Integration, Star Schema, Relational Databases, Data Cleansing, Data Processing

    Beginner · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Microsoft OneNote (Desktop App)

    Skills you'll gain: Microsoft Office, Microsoft 365, Microsoft Outlook, Collaborative Software, Document Management, File Management, Content Management, Version Control, Data Sharing, Microsoft Excel, Journals, Data Integration, Spreadsheet Software, Data Import/Export

    Mixed · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Moneyball and Globalization

    Skills you'll gain: Labor Relations, Labor Law, Employee Relations, Court Systems, Social Studies, World History, Branding, Economic Development, Socioeconomics, Economics, Consumer Behaviour, Global Marketing, International Relations, Business Economics, Demography, Franchising, Business, Public History, Cultural Diversity, Culture

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    Fundamentals of Data Science in Healthcare

    Skills you'll gain: Interoperability, Medical Privacy, Clinical Data Management, Data Cleansing, Data Preprocessing, Health Informatics, Feature Engineering, Data Transformation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Quality, ICD Coding (ICD-9/ICD-10), Data Processing, Health Care, Health Information Management, Data Integration, Medical Records, Medical Coding, Data Validation, Electronic Medical Record, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced CNNs, Transfer Learning, and Recurrent Networks

    Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Deep Learning, Artificial Neural Networks, Image Analysis, Keras (Neural Network Library), Fine-tuning, Tensorflow, Natural Language Processing, Network Architecture, Model Training

    Advanced · Course · 1 - 3 Months

  • P

    Packt

    Natural Language Processing - Deep Learning Models in Python

    Skills you'll gain: Recurrent Neural Networks (RNNs), Embeddings, Deep Learning, Convolutional Neural Networks, Artificial Neural Networks, Python Programming, Text Mining, Classification Algorithms, Model Training

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, Agentic systems, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, AI Integrations, Customer experience improvement, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • S

    S.P. Jain Institute of Management and Research

    Managing High Performing Teams

    Skills you'll gain: Team Management, Team Performance Management, Growth Mindedness, Team Building, Team Leadership, Teamwork, Team Motivation, Performance Management, People Management, Trustworthiness, Team Collaboration, Continuous Improvement Process, Drive Engagement, Conflict Management, Recognizing Others, Collaboration, Rapport Building, Motivational Skills, Empathy, Constructive Feedback

    Beginner · Course · 1 - 4 Weeks

1…270271272…349

In summary, here are 10 of our most popular customer success courses

  • Practical Cyber Hacking Skills for Beginners: Packt
  • Microsoft Access for Office 365: Part 1 : Logical Operations
  • Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  : Goldman Sachs
  • Proyecto Final de Fundamentos de UX y requisitos de software: Pontificia Universidad Católica del Perú
  • Data Modelling Essentials: Packt
  • Microsoft OneNote (Desktop App): Logical Operations
  • Moneyball and Globalization: University of Colorado Boulder
  • Fundamentals of Data Science in Healthcare: SkillUp
  • Advanced CNNs, Transfer Learning, and Recurrent Networks: Packt
  • Natural Language Processing - Deep Learning Models in Python: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok