Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Cloud API, Application Programming Interface (API), API Design, Cloud Services, C# (Programming Language), Server Side, Application Development, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Deployment, PyTorch (Machine Learning Library), Model Optimization, Recurrent Neural Networks (RNNs), Artificial Intelligence, Model Training, Applied Machine Learning, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Machine Learning, Network Architecture, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Consultative Selling, Selling Techniques, Diversity Training, Consultative Approaches, Coaching, Sales Development, Team Collaboration, Sales Strategy, Intercultural Competence, Sales Training, Sales Prospecting, Collaboration, Consumer Behaviour, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications
Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Sales Strategy, Upselling, Client Services, General Sales Practices, Customer Acquisition Management, Revenue Management, Telecommuting, Growth Strategies, Promotional Strategies, Entrepreneurship, Search Engine Optimization, Subcontracting, Copywriting, Branding
Mixed · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Information Privacy, Data Security, Governance Risk Management and Compliance, Incident Management, AI literacy, Cybersecurity, Cyber Risk, Security Strategy, Risk Mitigation, Regulatory Affairs
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Human Resource Policies, AI literacy, Labor Relations, Workforce Management, AI Integrations, Generative AI, Automation, Employee Relations, Client Services, Accountability Frameworks, Job Analysis, Policy Analysis, Customer Relationship Management, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Intellectual Property, Governance, Sales Presentations, Selling Techniques, Due Diligence, Business Valuation, Digital Media Strategy, Contract Negotiation, Market Analysis, Customer Analysis, Entrepreneurial Finance, Negotiation, Prospecting and Qualification, Social Media Campaigns, Ideation, Design Thinking, Social Media Strategy, New Business Development, Market Opportunities, Oral Expression
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Campaign Management, Copywriting, Target Audience, Campaign Planning, Persona Development, Facebook, Advertising Campaigns, Social Media Campaigns, Customer Analysis, Target Market, Customer Insights, Online Advertising, Advertising, Conversion Funnel Analysis, Digital Advertising, Performance marketing, Content Performance Analysis, Content Creation, Marketing Budgets, Video Production
Beginner · Course · 1 - 3 Months

Skills you'll gain: Growth Mindedness, Self-Awareness, Personal Development, Goal Setting, Empowerment, Follow Through, Goal-Oriented, Action Oriented, Habit Formation, Courage, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Strategic Thinking, Business Consulting, Business Strategy, Business Modeling, Strategic Communication, Target Market, Target Audience, Competitive Analysis, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Artificial Neural Networks, Deep Learning, Machine Learning Methods, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Corporate Strategy, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Market Share, Strategic Decision-Making, New Business Development, Market Opportunities, Market Dynamics, Innovation
Beginner · Course · 1 - 3 Months