• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • P

    Packt

    Agile Release Management for Scrum and Kanban Teams

    Skills you'll gain: Stakeholder Engagement, Continuous Delivery, Stakeholder Management, Stakeholder Communications, Project Scoping, Configuration Management, Risk Management, Risk Mitigation, Project Risk Management

    Intermediate · Course · 1 - 3 Months

  • S

    Simplilearn

    Strategies for Paid Campaigns

    Skills you'll gain: Digital Marketing Campaigns, Conversion Funnel Analysis, Meta Ads Manager, Google Analytics, Marketing Budgets, Performance marketing, Pay Per Click Advertising, Digital Marketing, Paid media, Google Ads, Marketing Strategies, Digital Advertising, Data-Driven Marketing, Campaign Management, Web Analytics, Online Advertising, Advertising Campaigns, Bidding, Budgeting, Facebook

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Desarrollo del mapa de experiencia del cliente con Miro

    Skills you'll gain: Journey Mapping, Collaborative Software, User Experience, Customer experience improvement, Customer experience strategy (CX), Experience Design

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Colorado Boulder

    Execution and Evaluation

    Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Social Media Management, Social Media Content, Marketing Communications, Digital Media Strategy, Social Media Analytics, Customer Insights, Content Performance Analysis, Driving engagement, Plan Execution, Earned Media, Program Implementation, Target Audience, Content Creation, Content Strategy, Brand Strategy, Owned Media, Goal Setting

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Project Practicum with Multiple Projects

    Skills you'll gain: Stakeholder Management, Stakeholder Communications, Work Breakdown Structure, Program Management, Project Portfolio Management, Project Management, Resource Planning, Resource Utilization, Agile Project Management, Stakeholder Engagement, Project Coordination, Project Risk Management, Resource Allocation, Project Management Institute (PMI) Methodology, Project Scoping, Communication Planning, Scheduling, Project Schedules, Resource Management, Agile Software Development

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    TikTok Strategy: Effective Content

    Skills you'll gain: TikTok, Content Development and Management, Target Audience, Content Strategy, Social Media Content, Content Creation, Content Marketing, Social Media Strategy, Growth Strategies, Driving engagement, Planning, Drive Engagement

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Hootsuite for Beginners: Hands-On Social Media Management

    Skills you'll gain: Hootsuite, Content Scheduling, Social Media Analytics, Social Media Content, Brand Marketing, Brand Strategy, Content Performance Analysis, Branding, Brand Awareness, Social Media Strategy, Brand Management, Digital Marketing Tools, Digital Brand Strategy, Performance Analysis, Digital Media Strategy, Content Development and Management, Performance Measurement, Web Presence, Calendar Management, Account Management

    Beginner · Course · 1 - 4 Weeks

  • K

    Khalifa University

    AI for Executives: AI for Business Decision Making

    Skills you'll gain: Feature Engineering, Responsible AI, AI Integrations, Data Preprocessing, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Natural Language Processing, AI Security, Decision Making, Model Training, LLM Application, Large Language Modeling, Decision Support Systems, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Governance, Data Governance, Workflow Management

    ★ 3.9 (7) · Beginner · Course · 1 - 4 Weeks

  • I

    Interactive Brokers

    Monetary Measures, Economic Output and Corporate Profits

    Skills you'll gain: Business Economics, Economics, Gross Profit, Financial Acumen, Fiscal Management, Financial Policy, Corporate Finance, Financial Systems, Governmental Accounting, Operating Cost, Securities (Finance), Financial Market, Banking, Market Dynamics, Consumer Behaviour, Forecasting

    ★ 5 (6) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Joining Data in R using dplyr

    Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Wrangling, Data Preprocessing, Tidyverse (R Package), Data Processing, R (Software), Data Management

    ★ 4.2 (6) · Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Evaluate and Explain Retention Curves

    Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, Trend Analysis, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Statistical Programming, Key Performance Indicators (KPIs), Product Strategy, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Santa Barbara

    Assurance Essentials

    Skills you'll gain: Internal Controls, Financial Auditing, Auditing, Certified Public Accountant, Generally Accepted Auditing Standards, Audit Planning, Public Accounting, Risk Analysis, External Auditing, Regulatory Affairs, Client Services, Ethical Standards And Conduct

    Intermediate · Course · 1 - 4 Weeks

1…274275276…351

In summary, here are 10 of our most popular customer engagement courses

  • Agile Release Management for Scrum and Kanban Teams: Packt
  • Strategies for Paid Campaigns: Simplilearn
  • Desarrollo del mapa de experiencia del cliente con Miro: Coursera
  • Execution and Evaluation: University of Colorado Boulder
  • Project Practicum with Multiple Projects: University of California, Irvine
  • TikTok Strategy: Effective Content: Coursera
  • Hootsuite for Beginners: Hands-On Social Media Management: Board Infinity
  • AI for Executives: AI for Business Decision Making: Khalifa University
  • Monetary Measures, Economic Output and Corporate Profits: Interactive Brokers
  • Joining Data in R using dplyr: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok