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  • Customer Engagement

Results for "customer engagement"


  • U

    University of Colorado Boulder

    Ombudsman: A Unique Role in Dispute Resolution

    Skills you'll gain: Mediation, Conflict Management, Customer Complaint Resolution, Family Support, Interpersonal Communications, Discussion Facilitation, Organizational Development, Negotiation, Leadership, Business Ethics, Problem Solving, Emotional Intelligence, Communication, Active Listening, Governance Risk Management and Compliance, Decision Making, Strategic Decision-Making, Change Management, Strategic Thinking, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • C

    Columbia University

    Digital Case Method

    Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Photo/Video Production and Technology, Videography, Visual Storytelling, Digital pedagogy, Video Production, Course Development, Case Studies, Cinematography, Media Production, Storytelling, Content Creation, AI literacy

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Back-End Infrastructure: Servers, Secure APIs and Data

    Skills you'll gain: API Design, Back-End Web Development, Data Security, Application Programming Interface (API), IT Infrastructure, Infrastructure Security, Application Security, Data Integrity, Servers, Server Administration

    ★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Business Model & Product Pitch

    Skills you'll gain: Entrepreneurship, Growth Strategies, Entrepreneurial Finance, Business Planning, Product Planning, Cost Management, Product Development, New Product Development, Business Development, Value Propositions, Investments, Presentations, Customer Acquisition Management, Fundraising, Revenue Forecasting

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    CRO Excellence: Leading High-Performance Sales Teams

    Skills you'll gain: Sales Operations, Strategic Leadership, Business Leadership, Customer Insights, Organizational Effectiveness, Performance Measurement, Business Priorities, Performance Metric, Operational Risk, Business Risk Management, Risk Analysis, Customer Relationship Building, Business Metrics, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer des visuels Facebook avec PicMonkey pour entreprises

    Skills you'll gain: Facebook, Social Media Content, Brand Awareness, Advertising Campaigns, Advertising, Social Media Marketing, Social Media, Content Creation, Event Marketing, Graphic and Visual Design Software, Graphic and Visual Design, Brand Loyalty, Content Marketing, Customer Engagement, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Michigan

    Esports: Leveling Up Teach-Out

    Skills you'll gain: Culture, Higher Education, Cultural Diversity, Economics, Policy, and Social Studies, Social Impact, Social Sciences, Driving engagement, Workplace inclusivity, Community Development, Diversity Equity and Inclusion Initiatives, Emerging Technologies

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Building Alliances in Global Health: From Global to Local

    Skills you'll gain: Community Health, Health Policy, Health Equity, Health Disparities, Public Health and Disease Prevention, Policy Analysis, Community Outreach, Public Health, Infectious Diseases, Health Promotion, Public Affairs, Epidemiology, Community Organizing, Policy Development, Health Systems, International Relations, Media and Communications, Political Sciences, Interpersonal Communications, Driving engagement

    Intermediate · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Planejamento Estratégico de Marketing Digital

    Skills you'll gain: Campaign Management, Digital Marketing Tools, Campaign Planning, Digital Marketing Campaigns, Marketing Effectiveness, Consumer Behaviour, Marketing Strategies, Key Performance Indicators (KPIs), Digital Marketing, Digital Brand Strategy, Customer Analysis, Marketing Analytics, Customer experience strategy (CX), Marketing Planning, Data-Driven Marketing, Performance Analysis, Strategic Marketing, Target Market, Digital Analysis, Marketing

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Instagram Visuals: Enhance Photography & Design

    Skills you'll gain: Instagram, Design Elements And Principles, Graphic and Visual Design, Photography, Photo Editing, Driving engagement, Photo/Video Production and Technology, Social Media Content, Branding, Brand Marketing, Image Quality

    Beginner · Course · 1 - 4 Weeks

  • S

    Skillshare

    Easy Instagram Reels in Canva: Strategy & Setup

    Skills you'll gain: Instagram, Content Scheduling, Social Media Content, Content Strategy, Social Media, Content Development and Management, Video Production, Content Creation, Social Media Marketing, Workflow Management, Drive Engagement, Ideation, Editing

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze Churn, Design Onboarding Success

    Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Descriptive Analytics, Root Cause Analysis, Consumer Behaviour

    Intermediate · Course · 1 - 4 Weeks

1…280281282…352

In summary, here are 10 of our most popular customer engagement courses

  • Ombudsman: A Unique Role in Dispute Resolution: University of Colorado Boulder
  • Digital Case Method: Columbia University
  • Back-End Infrastructure: Servers, Secure APIs and Data: Coursera
  • Business Model & Product Pitch: University of Minnesota
  • CRO Excellence: Leading High-Performance Sales Teams: Coursera
  • Créer des visuels Facebook avec PicMonkey pour entreprises: Coursera
  • Esports: Leveling Up Teach-Out: University of Michigan
  • Building Alliances in Global Health: From Global to Local: Johns Hopkins University
  • Planejamento Estratégico de Marketing Digital: Fundação Instituto de Administração
  • Instagram Visuals: Enhance Photography & Design: Coursera

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