• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • P

    Packt

    Advanced Google Analytics - A Practical Guide

    Skills you'll gain: Conversion Funnel Analysis, Digital Analysis, Data Collection, Data-Driven Marketing, Data Quality, grep, Business Reporting, Data Validation, Data Capture, Campaign Planning, Event Monitoring, Marketing Channel

    Intermediate · Course · 3 - 6 Months

  • R

    Real Madrid Graduate School Universidad Europea

    Experience: Enhancing the Fan Journey

    Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    TikTok Features: Duets & Stitches

    Skills you'll gain: TikTok, Driving engagement, Visual Storytelling, Content Creation, Video Editing

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Cultura e Consumo no Marketing Digital

    Skills you'll gain: Global Marketing, Diversity Marketing, Consumer Behaviour, Marketing Management, Marketing, Target Market, Marketing Psychology, Strategic Marketing, Cultural Sensitivity, Brand Management, Target Audience, Digital Brand Strategy, Marketing Strategies, Innovation, Cultural Diversity, Cultural Responsiveness, Culture, Brand Strategy, Marketing Planning, Marketing Communications

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Jira Project Configuration and Visibility

    Skills you'll gain: Jira (Software), Configuration Management, Issue Tracking, Risk Mitigation, Project Management Software, Project Design, Stakeholder Communications, System Configuration, Governance, Stakeholder Engagement, Stakeholder Management, Process Improvement

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Visualize, Analyze, and Boost Marketing Performance

    Skills you'll gain: Dashboard, Dashboard Creation, Marketing Analytics, Data-Driven Marketing, Performance Analysis, Market Opportunities, Business Intelligence, Business Intelligence Software, Conversion Funnel Analysis, Digital Analysis, Performance Measurement, Marketing Effectiveness, Interactive Data Visualization, Customer Analysis, Data Storytelling, Data Presentation, Data Analysis, Customer Insights, Performance Improvement, Gap Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Jira: Plan, Verify, and Deliver

    Skills you'll gain: User Story, Quality Assurance, Jira (Software), Agile Methodology, Verification And Validation, Quality Assessment, Agile Product Development, Agile Project Management, Sprint Planning, Workflow Management, Project Estimation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Facebook Communities: Maximize Interaction

    Skills you'll gain: Facebook, Drive Engagement, Driving engagement, Social Media, Social Media Management, Social Media Strategy, Social Media Content, Community Development, Policy Development, Discussion Facilitation, Content Strategy

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    How I Got 1k Followers In 1 Day: TikTok Marketing & Ads

    Skills you'll gain: TikTok, Paid media, Driving engagement, Case Studies, Online Advertising, Advertising, Growth Strategies, Social Media Campaigns, Social Media Content, Advertising Campaigns, Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Marketing Strategies, Product Promotion, Promotional Strategies, Content Creation

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Analyze & Build a Churn Prediction Model in R

    Skills you'll gain: Model Evaluation, Data Preprocessing, Predictive Modeling, Exploratory Data Analysis, R Programming, Customer Analysis, Predictive Analytics, Model Training, Data Science, Data Analysis, Data-Driven Decision-Making, R (Software), Data Cleansing, Applied Machine Learning, Logistic Regression, Machine Learning Methods, Data Transformation, Business Analytics, Decision Tree Learning, Customer Retention

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Power BI Tips and Tricks (with Time-Saving ChatGPT Prompts)

    Skills you'll gain: Power BI, Data Modeling, Data Analysis Expressions (DAX), Data Integration, Microsoft Excel, File Management, ChatGPT, Prompt Patterns, Dependency Analysis, Data Transformation, Data Access

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Reconciling Account Data with Cloud Spanner Change Streams

    Skills you'll gain: Reconciliation, Dataflow, Google Cloud Platform, Big Data, Financial Data, Cloud-Based Integration, Data Pipelines, Data Integration, Event Monitoring, Account Management

    Intermediate · Project · Less Than 2 Hours

1…295296297…351

In summary, here are 10 of our most popular customer engagement courses

  • Advanced Google Analytics - A Practical Guide: Packt
  • Experience: Enhancing the Fan Journey: Real Madrid Graduate School Universidad Europea
  • TikTok Features: Duets & Stitches: Coursera
  • Cultura e Consumo no Marketing Digital: Fundação Instituto de Administração
  • Jira Project Configuration and Visibility: Coursera
  • Visualize, Analyze, and Boost Marketing Performance: Coursera
  • Jira: Plan, Verify, and Deliver: Coursera
  • Facebook Communities: Maximize Interaction: Coursera
  • How I Got 1k Followers In 1 Day: TikTok Marketing & Ads: Alex Genadinik
  • Analyze & Build a Churn Prediction Model in R: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok