Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers

Skills you'll gain: Data Literacy, digital literacy, Data Ethics, Journalism, Artificial Intelligence, Data Sharing, Analytical Skills, AI literacy, Big Data, Information Privacy, Law, Regulation, and Compliance, Data Processing, Data Collection, Social Impact, Machine Learning, Algorithms

Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Governance, Portfolio Management, Project Portfolio Management, Investment Management, System Implementation, Resource Allocation, Return On Investment, Risk Analysis, Financial Analysis, Cost Benefit Analysis, Risk Management, Resource Consumption Accounting, Decision Making

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Hardware Architecture, Software Installation, Microarchitecture, Computer Architecture, Desktop Support, IT Infrastructure, Data Storage Technologies, System Configuration, Data Storage, Information Technology, Memory Management

Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Communication, Technical Documentation, User Accounts

Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Supply Chain Systems, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Geographic Information Systems, Web Development, GIS Software, Web Presence, Web Applications, Customer Relationship Management

Skills you'll gain: Computational Thinking, Programming Principles, Web Development, Code Reusability, Database Management, Object Oriented Programming (OOP), Computational Logic, Information Technology, Information Systems, Maintainability, Relational Databases, Computer Programming, Extensible Markup Language (XML), Algorithms, Other Programming Languages, SQL, Hypertext Markup Language (HTML), Data Structures, Cascading Style Sheets (CSS), Javascript

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: IT Security Architecture, Operating System Administration, Package and Software Management, Information Systems Security, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Operating Systems, Microsoft 365, Hybrid Cloud Computing, Generative Model Architectures, Authorization (Computing), Data Security, Computer Science, OSI Models, Data Store, TCP/IP, Data Integrity, Cloud Computing, Data Processing, Network Protocols, Software Development

Skills you'll gain: Prompt Engineering, Large Language Modeling, AI powered creativity, AI Personalization, Prompt Patterns, AI literacy, LLM Application, Multimodal Prompts, AI Enablement, Prompt Engineering Tools, Artificial Intelligence, AI Workflows, Generative AI, Responsible AI, Critical Thinking, Lifelong Learning, Adaptability

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Process Design, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving