Skills you'll gain: Microsoft Copilot, Prompt Patterns, Prompt Engineering, Microsoft Visual Studio, Prompt Engineering Tools, GitHub, Software Documentation, Code Review, Integrated Development Environments, Program Development, Context Management, Application Programming Interface (API), API Design, Software Development, Technical Documentation

Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls

Skills you'll gain: Ajax, JSON, Javascript, Frontend Integration, Application Programming Interface (API), Restful API, Web Applications, Application Security, Debugging

Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professionalism, Interpersonal Communications, Communication

Skills you'll gain: Jenkins, Continuous Integration, CI/CD, Command-Line Interface, Continuous Delivery, Systems Administration, DevOps, Software Configuration Management, Application Deployment, Software Installation, Virtual Machines, Server Administration, Data Maintenance

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour

Skills you'll gain: React Redux, JavaScript Frameworks, Web Development Tools, Frontend Performance, Web Applications, Context Management, Data Store, Middleware, Programming Principles

Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management