
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Regression Analysis, Supply Chain Planning, Statistical Analysis, Forecasting, Statistical Modeling, Data Processing, Marketing Analytics, Predictive Analytics, Trend Analysis, Predictive Modeling, Time Series Analysis and Forecasting, Exploratory Data Analysis, Scatter Plots, Data Modeling, Model Evaluation, Excel Formulas, Data Storytelling, Data Visualization
★ 4.6 (306) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Data Cleansing, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Sales Prospecting, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Data Integrity, Data Management, Data Integration
★ 3.7 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Journey Mapping, Product Strategy, Product Management, Service Design, Value Propositions, User Feedback, Product Improvement, Customer Analysis, Product Roadmaps, Product Development, Customer Insights, Innovation, Interviewing Skills, Customer Retention, Market Analysis, Needs Assessment
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Time Series Analysis and Forecasting, Trend Analysis, Data Visualization, Regression Analysis, Plot (Graphics), Forecasting, Predictive Modeling, Correlation Analysis, Applied Machine Learning, Supply Chain Management, Data Analysis, Pandas (Python Package), Statistical Modeling, Machine Learning, Python Programming
★ 3.3 (39) · Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Market Analysis, Integrated Marketing Communications, Customer Acquisition Management, Performance Measurement, Customer Retention, Performance Metric, Growth Strategies, Marketing Channel, Planning
★ 4.6 (498) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Service Design, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Experience Design, Communication Strategies, Brand Marketing, Branding, Marketing, Electronic Media, Social Media Analytics
★ 4.9 (15) · Beginner · Specialization · 3 - 6 Months
Madecraft
Skills you'll gain: Marketing Planning, Marketing Effectiveness, Marketing Strategies, Marketing Psychology, Marketing, Marketing Budgets, Strategic Marketing, Marketing Strategy and Techniques, Marketing Design, Value Propositions, Competitive Analysis, Customer Retention, Brand Marketing, Marketing Automation, Marketing Channel, Marketing Analytics, Target Audience, Persona Development, Market Research, Consumer Behaviour
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Predictive Analytics, Business Analytics, Analytics, Consumer Behaviour, Data Collection, Regression Analysis, Correlation Analysis
★ 4.6 (12K) · Mixed · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Market Research
★ 4.8 (380) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, AI Integrations, Analysis, Design
★ 4 (6) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Business Operations, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, HubSpot CRM, Marketing Automation, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks