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  1. Categories
  2. Customer Relationship Building

Results for "customer relationship building"


  • Y

    Yonsei University

    International B2B (Business to Business) Marketing

    Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Growth Strategies, Marketing, Customer Engagement, Marketing Strategies, Innovation

    4.6 stars, 611 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (611) · Mixed · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Support, Service Recovery, Customer Complaint Resolution, Greeting Customers, Customer experience improvement, Customer Engagement, De-escalation Techniques, Interpersonal Communications, Personalized Service, Telephone Skills, Friendliness, Verbal Communication Skills, Active Listening, Professionalism, Conflict Management, Crisis Management, Crisis Intervention

    4.9 stars, 9 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (9) · Mixed · Course · 1 - 3 Months

  • I

    IE Business School

    Branding and Customer Experience

    Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Journey Mapping, Value Propositions

    4.7 stars, 570 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (570) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Applied Lifecycle Marketing

    Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Customer Relationship Management, Lead Generation, Growth Strategies, E-Commerce

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
  • E

    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Analysis, Organizational Strategy, Marketing Automation, Operational Analysis, Analysis, Business Strategy, Business Process Automation, Customer Service, Auditing, Data Analysis, Environment

    4.6 stars, 14 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (14) · Mixed · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Consultative Selling and Buyer Engagement

    Skills you'll gain: B2B Sales, Consultative Selling, Consultative Approaches, Sales Presentation, Stakeholder Engagement, Performance Metric, Sales Presentations, Selling Techniques, Performance Measurement, Sales, Sales Process, Performance Analysis, Negotiation, Presentations, Customer Engagement, Proposal Development, Personalized Service, Rapport Building, Needs Assessment, Cross-Functional Collaboration

    Beginner · Course · 1 - 4 Weeks

  • H

    Harvard Business School Online

    Building Competitive Advantage

    Skills you'll gain: Business Strategy, Strategic Thinking, Strategic Partnership, Corporate Strategy, Business Strategies, Business Modeling, Journey Mapping, Customer Analysis, Revenue Management, Business Relationship Management, Market Dynamics, Relationship Management

    5 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 5 (7) · Beginner · Course · 1 - 3 Months

    Category: New
    New
  • C

    CVS Health

    Interacting with Customers

    Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Product Knowledge, Transaction Processing, Customer Engagement, Professionalism, Empathy, Social Media, Communication, Time Management

    4.7 stars, 96 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (96) · Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Web Presence, Digital Brand Strategy, Sales, Rapport Building, Driving engagement, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement

    Beginner · Course · 1 - 4 Weeks

  • S

    Salesforce

    Practical Guide to Navigating Professional Relationships

    Skills you'll gain: Intercultural Competence, Business Writing, Writing, Verbal Communication Skills, Sales Development, Cultural Diversity, Empathy, Professional Development, Active Listening, Concision, Business Communication, Professionalism, Constructive Feedback, Communication, Relationship Building, Branding, Communication Strategies, Follow Through, Proactivity

    4.7 stars, 72 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (72) · Beginner · Course · 1 - 3 Months

  • S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Service, Conflict Management, Coordinating, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication, Empathy, Active Listening

    5 stars, 8 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (8) · Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Customer Experience and Client Servicing

    Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Success Management, Communication, Expectation Management, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
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