
Logical Operations
Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills
Mixed · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Risk Management, Risk Analysis, Project Risk Management, Revenue Management, Sustainable Architecture, Internet Of Things, Infrastructure Architecture, Sustainable Technologies, Energy and Utilities, Facility Management, Sustainable Design, Customer experience improvement, Digital Transformation, Driving engagement, Business Strategy, Personalized Service, Customer Relationship Management, Business, Technology Strategies, Behavioral Management
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Data Storytelling, Rmarkdown, Data Visualization, Data Presentation, Data Ethics, Data Cleansing, Data Validation, Ggplot2, R (Software), Tableau Software, Sampling (Statistics), Spreadsheet Software, Data Analysis, Stakeholder Communications, Data Processing, Object Oriented Programming (OOP), File Management, Web Presence, Data Structures, Interviewing Skills
★ 4.8 (183K) · Beginner · Professional Certificate · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Collaboration, Upselling, Telephone Skills, Conflict Management, Product Knowledge, Transaction Processing, Customer Engagement, Communication, Time Management
★ 4.6 (599) · Beginner · Professional Certificate · 3 - 6 Months

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Experience Design, Service Improvement, Expectation Management, Relationship Building
★ 4.8 (852) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Customer experience improvement, Experience Design, Guest Relations, Professional Development, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Team Leadership, Emotional Intelligence, Professionalism, Personalized Service, Leadership, Operations
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Retention, Customer experience strategy (CX)
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Greeting Customers, Transaction Processing, Problem Solving, Time Management, Ability To Meet Deadlines, Communication Strategies, Root Cause Analysis, Non-Verbal Communication, Communication
★ 4.6 (394) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Oral Health, Periodontology, Dentistry, Cavity Prevention, Biochemistry, Microbiology, Cell Biology, Molecular, Cellular, and Microbiology
★ 4.9 (32) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Spanish Language, Language Learning, Language Competency, Oral Expression, Vocabulary, Grammar, Writing
★ 4.5 (564) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Customer Insights, Customer Service, Customer Analysis, Customer Engagement, Customer Retention, Customer Relationship Building, User Feedback, Product Improvement, Active Listening, Continuous Improvement Process, Data Collection, Cross-Functional Collaboration
★ 4.8 (181) · Beginner · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Sports Medicine, Rehabilitation, Athletic Training, Exercise Therapy, Patient Evaluation, Patient Education and Support, Treatment Planning, Physical Therapy, Pain Management, Patient Treatment, Clinical Assessment, Health Care, Human Relations Movement
Intermediate · Course · 1 - 4 Weeks