Retail courses can help you learn how products are sourced, priced, marketed, and delivered across different sales channels. You can build skills in merchandising, customer experience design, inventory planning, and analyzing performance data. Many courses introduce tools such as point-of-sale systems, analytics dashboards, and digital platforms that support managing retail operations and understanding consumer behavior.

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain, Supply Chain Systems, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Inventory Control, Financial Data, Data Analysis, Customer Service, Cost Estimation, Data Collection, Data-Driven Decision-Making, Regional Sales, Critical Thinking and Problem Solving
★ 4.7 (837) · Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Marketing Communications, Digital Media Strategy, Communication Planning, Case Studies, Global Marketing, Strategic Communication, Brand Strategy, Branding, Market Opportunities, Customer experience improvement, Business Management, Business Modeling, Business Strategy, Marketing Channel, New Business Development, E-Commerce, Market Dynamics
★ 4.7 (6.3K) · Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (575) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Retail Management, Retail Store Operations, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Analysis, Organizational Development, Leadership and Management, Capacity Management, Milestones (Project Management), Environment
★ 5 (16) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Shiny (R Package), Interactive Data Visualization, Dashboard, Dashboard Creation, Data Visualization Software, R Programming, R (Software), Data Wrangling, User Interface (UI) Design, Ggplot2, Data Manipulation, Data Integration, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
★ 4.9 (12) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.7 (94) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Management, Customer Data Management, Order Processing, Order Management, Order Fulfillment, Inventory Management System, Inventory Control, Customer Relationship Management, Product Assortment, Account Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Retail Store Operations, Performance Analysis, Editing, Marketing, Business
★ 4.5 (603) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Seaborn, Data Storytelling, Data Visualization, Data Presentation, Data Integration, A/B Testing, Data Import/Export, Statistical Hypothesis Testing, Text Mining, Data-Driven Decision-Making, Git (Version Control System), Matplotlib, Pandas (Python Package), Version Control, GitHub, Social Media Analytics, Statistical Analysis, Exploratory Data Analysis, Jupyter, NumPy
★ 4.3 (96) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
★ 4.6 (16) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Loan Documentation, Lending and Underwriting, Commercial Banking, General Lending, Banking Services, Credit Risk, Deposit Accounts, Loan Origination, Consumer Lending, Banking, Loans, Analysis, Financial Statements, Working Capital, Reconciliation, Finance, Cash Flows, Risk Management, Accounting, Research
★ 5 (20) · Beginner · Specialization · 3 - 6 Months