ServiceNow courses can help you learn IT service management, workflow automation, incident management, and change management processes. You can build skills in configuring ServiceNow applications, creating reports and dashboards, and integrating third-party tools. Many courses introduce ServiceNow's platform features, such as the ServiceNow Studio for application development and the Performance Analytics tool for data visualization, allowing you to apply your knowledge in practical settings.

Whizlabs
Skills you'll gain: AI Personalization, Amazon Web Services, Image Analysis, Artificial Intelligence, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Text Mining, AI Workflows, AI Integrations, Applied Machine Learning, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, Restful API, Containerization, Application Deployment, .NET Framework, Test Automation, Docker (Software), Kubernetes, API Testing, Web Services, Integration Testing, Application Programming Interface (API), Browser Compatibility, C# (Programming Language), API Design, DevOps, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer experience strategy (CX), Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Spring Framework, Cloud Development, Spring Boot, Database Management, Cloud Deployment, Cloud-Native Computing, Databases, Database Development, Database Systems, Software Architecture, Application Frameworks, Application Performance Management, Service Oriented Architecture, Application Deployment, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Process Design, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Prometheus (Software), Grafana, Devops Tools, System Monitoring, Kubernetes, Service Level, Site Reliability Engineering, Application Performance Management, Event Monitoring, Open Source Technology, Dashboard Creation, Docker (Software), Data Pipelines, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software-Defined Networking, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Administration, Network Switches, Network Planning And Design, Network Security, Network Troubleshooting, Network Performance Management, Security Controls, IT Automation, Automation, Network Analysis, Event-Driven Programming, Cryptographic Protocols, Python Programming, IT Management, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Configuration Management, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Data Maintenance, Microsoft Intune (Mobile Device Management Software), Microsoft Servers, Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Azure Active Directory, SQL Server Reporting Services, Systems Administration
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Computing Architecture, Cloud Technologies, Containerization, Business Transformation, Digital Transformation, Cloud Platforms, Kubernetes, Network Performance Management, Cloud Solutions, Network Planning And Design, Computing Platforms, Microservices
Beginner · Specialization · 1 - 3 Months