
Microsoft
Skills you'll gain: User Story, User Interface and User Experience (UI/UX) Design, Usability, UI/UX Strategy, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, Wireframing, Interaction Design, Experience Design, Usability Testing, Human Centered Design, User Centered Design, Application Design, AI literacy, Responsible AI, Prototyping
Beginner · Course · 1 - 3 Months

Skills you'll gain: Usability Testing, Usability, Figma (Design Software), User Experience Design, UI/UX Research, User Research, Prototyping, Design Research, Test Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Decision Making, Driving engagement, Experience Design, Behavioral Economics, Human Factors, Interaction Design, UI/UX Strategy, User Experience, Persona (User Experience), User Experience Design, Applied Behavior Analysis, Data Ethics, Human Centered Design, Psychology, Experimentation, Design Strategies, Motivational Skills, Behavioral Management, Product Management, Digital Marketing
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Growth Mindedness, Constructive Feedback, Pedagogy, Recognizing Others, Open Mindset, Empowerment, Active Listening, Motivational Skills, Coaching, Communication Strategies
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Customer Retention, Customer Insights, Strategic Decision-Making, Product Strategy, Data Analysis, Knowledge Transfer, Data-Driven Decision-Making, Advanced Analytics, Unsupervised Learning, Applied Machine Learning, Technical Documentation, Performance Measurement, Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Journey Mapping, User Experience, Design Research, Design Strategies, UI/UX Strategy
Intermediate · Course · 1 - 4 Weeks

Epic Games
Skills you'll gain: Game Design, Unreal Engine, User Interface (UI), User Experience Design, Usability, User Interface and User Experience (UI/UX) Design, User Experience, User Interface (UI) Design, Video Game Development, Automation
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Interactive Design, Usability Testing, Design Thinking, User Experience, Experience Design, Prototyping, User Experience Design, Interaction Design, Visual Storytelling, Storytelling, Usability, Human Centered Design, Design Reviews, Ideation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Performance Metric, Workflow Management, Issue Tracking, Performance Analysis, User Feedback, Automation, Performance Measurement, Project Management Software, Accountability Frameworks, Performance Improvement, Operational Efficiency, Service Improvement, Process Improvement, Data-Driven Decision-Making, Prioritization, Systems Integration
Beginner · Course · 1 - 4 Weeks