Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Team Oriented, Team Performance Management, Team Building, Agile Software Development, Agile Product Development, Business Marketing, Meeting Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI literacy, AI Enablement, Artificial Intelligence, Drive Engagement, AI powered creativity, Generative AI, Emerging Technologies
★ 4.4 (20) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Courage, Ethical Standards And Conduct, Decision Making, Business Ethics, Technical Management, Leadership Studies, Professionalism, Engineering Management, Personal Integrity, Leadership
★ 4.8 (197) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Scrum (Software Development), Case Studies, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms
★ 4.1 (7) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Transformation, Customer Analysis, Customer Insights, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Extract, Transform, Load, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Code Reusability, Development Environment, Case Studies
★ 4.7 (31) · Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Emotional Intelligence, Sales Process, B2B Sales, Self-Awareness, Empathy & Emotional Intelligence, Personal Development, Enterprise Sales, Selling Techniques, Sales Management, Closing (Sales), General Sales Practices, Rapport Building, Empathy, Sales Enablement, Consumer Behaviour, Sales Strategy, Stakeholder Analysis, Customer Relationship Building, Sales, Stakeholder Management
Intermediate · Course · 3 - 6 Months

AI Business School
Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, Workflow Management, No-Code Development, LLM Application, AI Orchestration, AI Enablement, Artificial Intelligence, AI literacy, Generative AI, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Risking, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Gemini, Google Gemini, Google Cloud Platform, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, Application Development, LLM Application, Text Mining, Statistical Reporting, Machine Learning, SQL
Intermediate · Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Relationship Building, Growth Mindedness, Action Oriented, Goal-Oriented, Personal Development, Self-Motivation, Positivity, Goal Setting, Conscientiousness, Resilience, Persistence, Overcoming Obstacles, Planning, Learning Strategies, Social Network Analysis
★ 4.8 (2.9K) · Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Milestones (Project Management), Business Development, Business Strategies, Financial Forecasting, Financial Modeling, New Business Development, Plan Execution, Customer Analysis, Customer Insights
★ 4.5 (186) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Data Preprocessing, Model Training, Model Optimization, Applied Machine Learning, Model Evaluation, R Programming, Data Transformation, Data Cleansing, Predictive Modeling, Predictive Analytics, Supervised Learning, Classification Algorithms, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks