• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • P

    Packt

    Foundations of Windows Server 2025 Administration

    Skills you'll gain: Active Directory, Group Policy, Windows Servers, Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Server Administration, Operating System Administration, Servers, System Configuration, Network Administration, Software Installation, System Implementation, Cloud-Based Integration, Cloud Management, Microsoft Azure, Network Security, Security Controls

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Data and Machine Learning for Technical Product Managers

    Skills you'll gain: Model Evaluation, Technical Communication, Technical Product Management, Workflow Management, Program Evaluation, Performance Metric, Agile Project Management, Data Analysis, Agile Methodology, Project Management, Analytics, Stakeholder Communications, Project Performance, Data-Driven Decision-Making, AI Integrations, Machine Learning, Large Language Modeling, R Programming, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Colorado Boulder

    Foundations of Reinforcement Learning

    Skills you'll gain: Reinforcement Learning, Deep Learning, Machine Learning Methods, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Markov Model, Artificial Intelligence, Responsible AI, Computational Logic, Machine Learning Algorithms, AI Workflows, Agentic systems, Decision Intelligence, Statistical Machine Learning, Applied Machine Learning, Artificial Neural Networks, Model Optimization, Theoretical Computer Science, Algorithms, Applied Mathematics

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Anxiety And Stress Management With Time Management

    Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Productivity, Stress First Aid, Prioritization, Overcoming Obstacles, Mental Health, Mental Concentration, Cognitive Behavioral Therapy

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • R

    Rutgers the State University of New Jersey

    Practical Finance for Entrepreneurial Creatives

    Skills you'll gain: Business Planning, Risk Management, Consumer Lending, Entrepreneurial Finance, Insurance Policies, Insurance, Business Strategies, Entrepreneurship, Cash Management, Feasibility Studies, Financial Planning, Budgeting, Credit Risk, New Business Development, Financial Management, Small Business Accounting, Investment Management, Investments, Loans, Liquidation

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • K

    Kennesaw State University

    Strategies for Planned Social Change with Jagdish Sheth

    Skills you'll gain: Social Impact, Corporate Sustainability, Sustainable Development, Sustainable Business, Environmental Issue, Positive Behavior Support, Advertising, Change Management, Sustainability Standards, Influencing, Consumer Behaviour, Behavior Management, Marketing Psychology, Marketing Communications, Promotional Strategies, Marketing, Behavioral Management

    4.6 stars, 11 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (11) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Google Analytics: Quick Wins and Hacks for Marketers

    Skills you'll gain: Google Analytics, Conversion Funnel Analysis, Marketing Analytics, Web Analytics, Data-Driven Marketing, Digital Analysis, Content Performance Analysis, Customer Analysis, Content Optimization, Campaign Management, Target Audience, Customer Insights, A/B Testing, Dashboard Creation, Performance Metric, Content Strategy

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level

    Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • P

    Packt

    Building Recommender Systems with Machine Learning and AI

    Skills you'll gain: AI Personalization, Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, AWS SageMaker, Scalability, Tensorflow, Dimensionality Reduction, Autoencoders, Artificial Neural Networks, Applied Machine Learning, Python Programming, Fraud detection, Machine Learning Algorithms, Model Optimization, Model Evaluation

    Intermediate · Course · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Bases de Datos SQL en Azure

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, SQL, Database Management, Database Administration, Databases, Data Integration, Managed Services, Cloud Services, Platform As A Service (PaaS)

    4.6 stars, 11 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.6 (11) · Intermediate · Guided Project · Less Than 2 Hours

  • K

    KodeKloud

    Introduction to OpenAI

    Skills you'll gain: OpenAI, Prompt Engineering, OpenAI API, Responsible AI, Token Optimization, Multimodal Prompts, AI literacy, Data Ethics, Large Language Modeling, Artificial Intelligence, Generative AI, LLM Application, Embeddings, Image Analysis, Model Training, Fine-tuning, Computer Vision, Application Programming Interface (API), Emerging Technologies

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Minnesota State University, Mankato

    Performance Management and Talent Development

    Skills you'll gain: Talent Management, Management Training And Development, Smart Goals, Industrial and Organizational Psychology, Employee Onboarding, Performance Review, Employee Performance Management, Performance Management, Goal Setting, Organizational Development, Leadership Development, Team Management, New Hire Orientations, Employee Retention, Performance Improvement, Team Leadership, Performance Analysis, Behavioral Management, Job Evaluation, Leadership

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…300301302…396

In summary, here are 10 of our most popular customer success courses

  • Foundations of Windows Server 2025 Administration: Packt
  • Data and Machine Learning for Technical Product Managers: Coursera
  • Foundations of Reinforcement Learning: University of Colorado Boulder
  • Anxiety And Stress Management With Time Management: Alex Genadinik
  • Practical Finance for Entrepreneurial Creatives: Rutgers the State University of New Jersey
  • Strategies for Planned Social Change with Jagdish Sheth: Kennesaw State University
  • Google Analytics: Quick Wins and Hacks for Marketers: Board Infinity
  • Amazon Connect Routing Fundamentals: Amazon Web Services
  • Building Recommender Systems with Machine Learning and AI: Packt
  • Bases de Datos SQL en Azure: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok