Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Active Directory, Group Policy, Windows Servers, Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Server Administration, Operating System Administration, Servers, System Configuration, Network Administration, Software Installation, System Implementation, Cloud-Based Integration, Cloud Management, Microsoft Azure, Network Security, Security Controls
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Technical Communication, Technical Product Management, Workflow Management, Program Evaluation, Performance Metric, Agile Project Management, Data Analysis, Agile Methodology, Project Management, Analytics, Stakeholder Communications, Project Performance, Data-Driven Decision-Making, AI Integrations, Machine Learning, Large Language Modeling, R Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Reinforcement Learning, Deep Learning, Machine Learning Methods, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Markov Model, Artificial Intelligence, Responsible AI, Computational Logic, Machine Learning Algorithms, AI Workflows, Agentic systems, Decision Intelligence, Statistical Machine Learning, Applied Machine Learning, Artificial Neural Networks, Model Optimization, Theoretical Computer Science, Algorithms, Applied Mathematics
Intermediate · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Productivity, Stress First Aid, Prioritization, Overcoming Obstacles, Mental Health, Mental Concentration, Cognitive Behavioral Therapy
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Planning, Risk Management, Consumer Lending, Entrepreneurial Finance, Insurance Policies, Insurance, Business Strategies, Entrepreneurship, Cash Management, Feasibility Studies, Financial Planning, Budgeting, Credit Risk, New Business Development, Financial Management, Small Business Accounting, Investment Management, Investments, Loans, Liquidation
Mixed · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Social Impact, Corporate Sustainability, Sustainable Development, Sustainable Business, Environmental Issue, Positive Behavior Support, Advertising, Change Management, Sustainability Standards, Influencing, Consumer Behaviour, Behavior Management, Marketing Psychology, Marketing Communications, Promotional Strategies, Marketing, Behavioral Management
★ 4.6 (11) · Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Google Analytics, Conversion Funnel Analysis, Marketing Analytics, Web Analytics, Data-Driven Marketing, Digital Analysis, Content Performance Analysis, Customer Analysis, Content Optimization, Campaign Management, Target Audience, Customer Insights, A/B Testing, Dashboard Creation, Performance Metric, Content Strategy
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, AWS SageMaker, Scalability, Tensorflow, Dimensionality Reduction, Autoencoders, Artificial Neural Networks, Applied Machine Learning, Python Programming, Fraud detection, Machine Learning Algorithms, Model Optimization, Model Evaluation
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, SQL, Database Management, Database Administration, Databases, Data Integration, Managed Services, Cloud Services, Platform As A Service (PaaS)
★ 4.6 (11) · Intermediate · Guided Project · Less Than 2 Hours

KodeKloud
Skills you'll gain: OpenAI, Prompt Engineering, OpenAI API, Responsible AI, Token Optimization, Multimodal Prompts, AI literacy, Data Ethics, Large Language Modeling, Artificial Intelligence, Generative AI, LLM Application, Embeddings, Image Analysis, Model Training, Fine-tuning, Computer Vision, Application Programming Interface (API), Emerging Technologies
Beginner · Course · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Talent Management, Management Training And Development, Smart Goals, Industrial and Organizational Psychology, Employee Onboarding, Performance Review, Employee Performance Management, Performance Management, Goal Setting, Organizational Development, Leadership Development, Team Management, New Hire Orientations, Employee Retention, Performance Improvement, Team Leadership, Performance Analysis, Behavioral Management, Job Evaluation, Leadership
Beginner · Course · 1 - 4 Weeks