
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Workforce Planning, People Analytics, Dashboard, Human Resources Software, Power BI, Dashboard Creation, Key Performance Indicators (KPIs), Human Resources Management and Planning, Business Metrics, Workforce Development, Workforce Management, Performance Metric, Interactive Data Visualization, Business Intelligence, Human Resource Strategy, Workflow Management, Performance Measurement, Analytics, Strategic Thinking
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Science, Web Applications, Python Programming, Data Analysis, Programming Principles, Artificial Intelligence, Computer Programming, Game Design
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data-Driven Marketing, Email Marketing, Data-Driven Decision-Making, Marketing Analytics, Content Optimization, Content Performance Analysis, Campaign Management, Campaign Planning, Email Automation, Test Tools, Analysis, Test Planning, Statistics, Test Data, Statistical Hypothesis Testing, Target Audience, Performance Metric
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Policy Analysis, Research, and Development, Community Organizing, Policy Development, Social Justice, Social Work, Public Policies, Sustainable Development, Sustainable Systems, Community Development, Community and Social Work, Political Sciences, Health Policy, Advocacy, Social Impact, Economics, Policy, and Social Studies, Policy Analysis, Sustainable Business, Strategic Leadership, Systems Thinking, Cultural Diversity
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Proposal Writing, Grant Writing, Philanthropy, Proposal Development, Gift Accounting, Prospecting and Qualification, Campaign Management, Grant Applications, Tax Planning, Ethical Standards And Conduct, Business Ethics, Marketing Planning, Customer Relationship Building, Direct Marketing, Advertising Mail, Business Writing, Developing Training Materials, Campaign Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Intellectual Property, Property and Real Estate, Real Estate, Property Management, Civil Law, Property Accounting, Property Maintenance, Legal Strategy, Property Inspection, Legal Proceedings, Legal Research, Regulation and Legal Compliance, Design, Knowledge Transfer, Strong Work Ethic
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Infrastructure as Code (IaC), Terraform, DevOps, Ansible, Responsible AI, Amazon Web Services, Software Documentation, Development Environment, Application Deployment, Unit Testing, Software Development Tools, Cloud Deployment, Development Testing, Maintainability, Integrated Development Environments, AI literacy, Command-Line Interface, Technical Documentation, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Visual Studio, Unit Testing, Performance Tuning, Test Driven Development (TDD), Continuous Integration, Git (Version Control System), Cross Platform Development, Debugging, Microsoft Development Tools, CI/CD, Development Testing, Microsoft Azure, Cloud-Based Integration, Integrated Development Environments, Cloud Deployment, GitHub, Visual Basic (Programming Language), C# (Programming Language), ASP.NET, Web Development
Advanced · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Oral Comprehension, Oral Expression, Language Competency, English Language, Grammar, Literacy, Language Learning, Verbal Communication Skills, Interpersonal Communications, Communication, Community Health, Video Production, Writing, Nutrition and Diet, Writing and Editing, Art History, Culture, Health Education, Vocabulary, Blogs
Intermediate · Specialization · 1 - 3 Months