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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Azure Cognitive Services - Creating an AI Based Chatbot

    Skills you'll gain: Microsoft Azure, Cloud Management, Spring Framework, Responsible AI, Java, Artificial Intelligence, Technical Services, Cloud Deployment, Restful API, Debugging

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Business Model & Product Pitch

    Skills you'll gain: Entrepreneurship, Growth Strategies, Business Planning, Financial Modeling, Cost Accounting, Product Development, New Product Development, Business Strategies, Business Development, Value Propositions, Investments, Presentations, Business Metrics, Customer Acquisition Management, Fundraising

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Pearson

    Google Cloud Essentials

    Skills you'll gain: Google Cloud Platform, Virtual Machines, Kubernetes, Cloud Computing, Serverless Computing, Artificial Intelligence and Machine Learning (AI/ML), Cloud Management, Containerization, Command-Line Interface, Cloud Security, Big Data, Analytics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Inspector - Getting Started

    Skills you'll gain: Amazon Web Services, Vulnerability Assessments, Security Testing, Cyber Security Assessment

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    High-Availability Scaling with Kubernetes: Web Services

    Skills you'll gain: Load Balancing, Kubernetes, Scalability, Application Deployment, Cloud-Native Computing, Disaster Recovery, Containerization, YAML, Capacity Management, Servers, System Monitoring

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep: Google Cloud Certified Associate Cloud Engineer

    Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cost Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Cloud Management, Data Processing, System Monitoring, Application Performance Management, Cloud Security, Big Data, Identity and Access Management, Data Warehousing, Key Management, Virtual Private Networks (VPN)

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Orchestrating Experiences: Designing Consistent UX Journeys

    Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    Logging, Monitoring and Observability in Google Cloud en Français

    Skills you'll gain: Site Reliability Engineering, Prometheus (Software), System Monitoring, Event Monitoring, Incident Management, Google Cloud Platform, Application Performance Management, Cloud Management, Continuous Monitoring, Problem Management, Kubernetes, Service Level, Cloud Applications, Cloud Computing, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  

    Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Business Strategy, Market Opportunities, B2B Sales, Price Negotiation, Consumer Behaviour, Customer Insights, Market Analysis, Business-To-Consumer

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Sales Challenger Mastery: Engaging the Modern Buyer

    Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    MOOC X MOOC

    Skills you'll gain: Course Development, Curriculum Development, Content Development and Management, Instructional Design, Training Programs, Performance Metric, Experience Design, Student Engagement, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    SC-200 Microsoft Security Operations Analyst

    Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Azure Cognitive Services - Creating an AI Based Chatbot: EDUCBA
  • Business Model & Product Pitch: University of Minnesota
  • Google Cloud Essentials: Pearson
  • Amazon Inspector - Getting Started: Amazon Web Services
  • High-Availability Scaling with Kubernetes: Web Services: Coursera
  • Exam Prep: Google Cloud Certified Associate Cloud Engineer: Whizlabs
  • Orchestrating Experiences: Designing Consistent UX Journeys: Packt
  • Logging, Monitoring and Observability in Google Cloud en Français: Google Cloud
  • Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  : Goldman Sachs
  • Sales Challenger Mastery: Engaging the Modern Buyer: LearnQuest

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