Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Microsoft Azure, Cloud Management, Spring Framework, Responsible AI, Java, Artificial Intelligence, Technical Services, Cloud Deployment, Restful API, Debugging
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Entrepreneurship, Growth Strategies, Business Planning, Financial Modeling, Cost Accounting, Product Development, New Product Development, Business Strategies, Business Development, Value Propositions, Investments, Presentations, Business Metrics, Customer Acquisition Management, Fundraising
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Google Cloud Platform, Virtual Machines, Kubernetes, Cloud Computing, Serverless Computing, Artificial Intelligence and Machine Learning (AI/ML), Cloud Management, Containerization, Command-Line Interface, Cloud Security, Big Data, Analytics
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Vulnerability Assessments, Security Testing, Cyber Security Assessment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Load Balancing, Kubernetes, Scalability, Application Deployment, Cloud-Native Computing, Disaster Recovery, Containerization, YAML, Capacity Management, Servers, System Monitoring
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cost Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Cloud Management, Data Processing, System Monitoring, Application Performance Management, Cloud Security, Big Data, Identity and Access Management, Data Warehousing, Key Management, Virtual Private Networks (VPN)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Site Reliability Engineering, Prometheus (Software), System Monitoring, Event Monitoring, Incident Management, Google Cloud Platform, Application Performance Management, Cloud Management, Continuous Monitoring, Problem Management, Kubernetes, Service Level, Cloud Applications, Cloud Computing, Debugging
Beginner · Course · 1 - 3 Months

Goldman Sachs
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Business Strategy, Market Opportunities, B2B Sales, Price Negotiation, Consumer Behaviour, Customer Insights, Market Analysis, Business-To-Consumer
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Course Development, Curriculum Development, Content Development and Management, Instructional Design, Training Programs, Performance Metric, Experience Design, Student Engagement, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation
Intermediate · Course · 1 - 4 Weeks