• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • U

    University of Illinois Urbana-Champaign

    Healthcare Innovation, Design, Entrepreneurship

    Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Health Disparities, Business Modeling, Health Equity, Drive Engagement, Lean Six Sigma, Market Analysis, Performance Improvement, Process Improvement, Stakeholder Analysis, New Product Development, Innovation, Decision Making, Operations Management, Operations, Problem Solving, Leadership

    ★ 4.8 (10) · Intermediate · Specialization · 3 - 6 Months

  • K

    Knowledge Accelerators

    Change Management Fundamentals: ADKAR for Beginners

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, People Management, Communication Strategies, Organizational Leadership, Strategic Communication, Performance Metric, Learning Theory, Leadership Development, Team Leadership, Adaptability, Influencing, Stakeholder Management, Process Improvement, Employee Engagement, Stakeholder Engagement, Business Planning

    Beginner · Course · 1 - 4 Weeks

  • B

    Birla Institute of Technology & Science, Pilani

    Introduction to Programming

    Skills you'll gain: C (Programming Language), Programming Principles, Computer Programming, Memory Management, Computational Thinking, Computer Systems, Data Structures, Algorithms, File I/O, Operating Systems, Computer Hardware

    ★ 4.5 (56) · Beginner · Course · 1 - 3 Months

  • S

    SkillUp

    Java Development with Databases 

    Skills you'll gain: Hibernate (Java), Object-Relational Mapping, Spring Boot, Restful API, Java, NoSQL, Database Development, Spring Framework, SQL, Database Systems, Databases, Database Design, Application Frameworks, Java Programming, Data Access, Database Management, Relational Databases, Back-End Web Development, Software Development

    ★ 4.8 (10) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Principles of Leadership: Leading Technical Organizations

    Skills you'll gain: Strategic Decision-Making, Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Succession Planning, Risk Management, Team Performance Management, Team Management, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Diversity and Inclusion, Professional Networking, Business Relationship Management, Stakeholder Engagement, Relationship Building, Leadership

    ★ 4.5 (36) · Beginner · Specialization · 3 - 6 Months

  • S

    Skillshare

    Canva Design Essentials Pt. 1: Core Tools & Layouts

    Skills you'll gain: Canva (Software), Graphic and Visual Design, Graphic and Visual Design Software, Graphic Design, Digital Design, Creative Design, Design Software, Typography, Layout Design, Design Elements And Principles, Photo Editing, File Management, Color Theory

    ★ 4.5 (23) · Mixed · Course · 1 - 3 Months

  • L

    Lecturio

    Nursing Leadership

    Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Clinical Leadership, Constructive Feedback, Clinical Nursing, Nurse Education, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

    ★ 4.7 (6) · Intermediate · Specialization · 3 - 6 Months

  • 2

    28DIGITAL

    Quantitative Formal Modeling and Worst-Case Performance Analysis

    ★ 4.4 (44) · Advanced · Course · 1 - 3 Months

  • G

    Goldman Sachs

    Innovation Strategy with Goldman Sachs 10,000 Women

    Skills you'll gain: Market Research, New Product Development, Product Development, Entrepreneurship, Product Planning, Innovation, Focus Group, Ideation, Business Development, Product Testing, Logistics

    ★ 4.7 (84) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Crear un Kit de Bienvenida para el Cliente con Canva

    Skills you'll gain: Canva (Software), Marketing Collateral, Marketing Materials, Workflow Management, Graphic Design, Customer Engagement, Layout Design, Information Architecture, Design, Ideation, Digital Publishing, Marketing, Entrepreneurship, Digital Content, Business

    ★ 4.7 (15) · Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Creating Infographics with GenAI for Marketing

    Skills you'll gain: Infographics, Data Visualization, Target Audience, AI powered creativity, Data Storytelling, Process Flow Diagrams, Design Elements And Principles, Technical Communication, Content Creation, Communication, ChatGPT

    ★ 4.5 (24) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Optimize TensorFlow Models For Deployment with TensorRT

    Skills you'll gain: Keras (Neural Network Library), Model Optimization, Tensorflow, Deep Learning, Performance Tuning, Model Deployment, Python Programming

    ★ 4.5 (77) · Intermediate · Guided Project · Less Than 2 Hours

1…310311312…716

In summary, here are 10 of our most popular customer experience improvement courses

  • Healthcare Innovation, Design, Entrepreneurship: University of Illinois Urbana-Champaign
  • Change Management Fundamentals: ADKAR for Beginners: Knowledge Accelerators
  • Introduction to Programming: Birla Institute of Technology & Science, Pilani
  • Java Development with Databases : SkillUp
  • Principles of Leadership: Leading Technical Organizations: University of Colorado Boulder
  • Canva Design Essentials Pt. 1: Core Tools & Layouts: Skillshare
  • Nursing Leadership: Lecturio
  • Quantitative Formal Modeling and Worst-Case Performance Analysis: 28DIGITAL
  • Innovation Strategy with Goldman Sachs 10,000 Women : Goldman Sachs
  • Crear un Kit de Bienvenida para el Cliente con Canva: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok