Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Coursera
Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Tensorflow, Computer Vision, Model Evaluation, Convolutional Neural Networks, Deep Learning, Amazon Elastic Compute Cloud, Transfer Learning, Image Analysis, Amazon Web Services, Artificial Neural Networks, Keras (Neural Network Library), Model Deployment, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Data Preprocessing, Classification Algorithms, Application Development, Python Programming, Network Architecture
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Blockchain, Cryptography, Encryption, Key Management, Cryptographic Protocols, Data Security, Security Strategy, Information Privacy, Emerging Technologies, Performance Tuning, Algorithms, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing, Cloud Infrastructure, Virtualization, Virtual Machines, Cloud Storage, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Security, Amazon Web Services, Containerization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Customer experience strategy (CX), Leadership, Organizational Structure
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Warehousing, Apache Hadoop, Transaction Processing, Distributed Computing, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Big Data, Data Processing, Machine Learning, Scalability, Data Integrity, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, Virtual Machines, Multi-Tenant Cloud Environments, Virtualization and Virtual Machines, System Monitoring, User Accounts
Beginner · Project · Less Than 2 Hours

Case Western Reserve University
Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Statistical Methods, Estimation, Simulation and Simulation Software, Data Integration
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Open Shortest Path First (OSPF), TCP/IP, Network Engineering, Network Routers, Virtual Private Networks (VPN), Network Routing, Network Architecture, Network Protocols
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Apache Cassandra, Enterprise Application Management, Scalability, Platform As A Service (PaaS), Performance Tuning
Beginner · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Ajax, Web Design, Java Platform Enterprise Edition (J2EE), Cascading Style Sheets (CSS), Web Applications, Scripting, Javascript and jQuery, Web Development, Java, Hypertext Markup Language (HTML), Middleware, Model View Controller, Hibernate (Java), Service Oriented Architecture
Intermediate · Course · 1 - 3 Months