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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    C

    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Analyze Customer Reviews with Gemini Using Python Notebooks

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL

    Intermediate · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Deep Learning Projects with TensorFlow

    Skills you'll gain: Tensorflow, Computer Vision, Model Evaluation, Convolutional Neural Networks, Deep Learning, Amazon Elastic Compute Cloud, Transfer Learning, Image Analysis, Amazon Web Services, Artificial Neural Networks, Keras (Neural Network Library), Model Deployment, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Feature Engineering, Data Preprocessing, Classification Algorithms, Application Development, Python Programming, Network Architecture

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Deep Dive into Cryptography

    Skills you'll gain: Blockchain, Cryptography, Encryption, Key Management, Cryptographic Protocols, Data Security, Security Strategy, Information Privacy, Emerging Technologies, Performance Tuning, Algorithms, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    A+ Core 1 V15 - Pearson Cert Prep: Unit 4

    Skills you'll gain: Cloud Computing, Cloud Infrastructure, Virtualization, Virtual Machines, Cloud Storage, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Security, Amazon Web Services, Containerization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Sales Transformation Fundamentals

    Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Customer experience strategy (CX), Leadership, Organizational Structure

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Reliability, Cloud Computing and Machine Learning

    Skills you'll gain: Data Warehousing, Apache Hadoop, Transaction Processing, Distributed Computing, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Big Data, Data Processing, Machine Learning, Scalability, Data Integrity, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Monitoring Multiple Projects with Cloud Monitoring

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, Virtual Machines, Multi-Tenant Cloud Environments, Virtualization and Virtual Machines, System Monitoring, User Accounts

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Case Western Reserve University

    Case Studies in Geostatistical Modeling

    Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Statistical Methods, Estimation, Simulation and Simulation Software, Data Integration

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Examining MPLS Operation

    Skills you'll gain: Multiprotocol Label Switching, Open Shortest Path First (OSPF), TCP/IP, Network Engineering, Network Routers, Virtual Private Networks (VPN), Network Routing, Network Architecture, Network Protocols

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon Keyspaces (for Apache Cassandra)

    Skills you'll gain: Amazon Web Services, Apache Cassandra, Enterprise Application Management, Scalability, Platform As A Service (PaaS), Performance Tuning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML and Java

    Skills you'll gain: Ajax, Web Design, Java Platform Enterprise Edition (J2EE), Cascading Style Sheets (CSS), Web Applications, Scripting, Javascript and jQuery, Web Development, Java, Hypertext Markup Language (HTML), Middleware, Model View Controller, Hibernate (Java), Service Oriented Architecture

    4.1
    Rating, 4.1 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • GenAI for Cloud Support Associates: Coursera
  • Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
  • AI Deep Learning Projects with TensorFlow: EDUCBA
  • Deep Dive into Cryptography: Board Infinity
  • A+ Core 1 V15 - Pearson Cert Prep: Unit 4: Pearson
  • Sales Transformation Fundamentals: EDUCBA
  • Reliability, Cloud Computing and Machine Learning: Johns Hopkins University
  • Monitoring Multiple Projects with Cloud Monitoring: Google Cloud
  • Case Studies in Geostatistical Modeling : Case Western Reserve University
  • Examining MPLS Operation: Cisco Learning and Certifications

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