• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service

Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Databases and Migration

    Skills you'll gain: Amazon DynamoDB, Amazon Redshift, Database Management, Operational Databases, Transaction Processing, Data Migration, Amazon Elastic Compute Cloud, NoSQL, Redis, Relational Databases, Data Warehousing, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Demystifying Oracle Cloud Infrastructure (OCI) Security

    Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, Encryption, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Cloud Computing, Cloud Infrastructure, Security Strategy, Threat Detection, Data Encryption Standard, Cloud Computing Architecture, Authorization (Computing), Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Architecting Google Kubernetes Engine: Foundations in italiano

    Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Application Deployment, Cloud Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    AZ-900 Microsoft Azure Fundamentals Exam Quick Prep

    Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Data Governance, Cloud Management, Virtual Networking, Identity and Access Management, Role-Based Access Control (RBAC)

    Beginner · Course · 3 - 6 Months

  • Status: Free
    Free
    G

    Google Cloud

    Set Up and Configure a Cloud Environment in Google Cloud - AWS: Challenge Lab

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Amazon Web Services, Public Cloud

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    B

    Board Infinity

    MOQ

    Skills you'll gain: Unit Testing, .NET Framework, Integration Testing, Software Testing, Test Case, Development Testing

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Enhanced Network Security Approach on Google Cloud

    Skills you'll gain: Cloud Security, Threat Detection, Cloud Management, Google Cloud Platform, Cloud Computing, Intrusion Detection and Prevention, Network Security, Firewall, Security Information and Event Management (SIEM), Incident Response, Endpoint Security

    Advanced · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Cyber Threats Training for Beginners

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Cyber Attacks, Threat Detection, Exploitation techniques, Threat Modeling, Malware Protection, Security Awareness, SQL, Databases

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Applied Public Health Informatics for Leaders

    Skills you'll gain: Health Informatics, Public Health, Health Policy, Health Care Administration, Clinical Leadership, Informatics, Health Care, Health Systems, Data Integration, Health Technology, Data Analysis Software, Interoperability

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Merging Results from Different Explores in Looker

    Skills you'll gain: Looker (Software), Data Compilation, Data Visualization Software, Data Management, Dashboard, Data Integration, Data Manipulation, Analysis, Query Languages, Network Analysis

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Execution and Evaluation

    Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Marketing Communications, Digital Media Strategy, Marketing Planning, Customer Insights, Content Performance Analysis, Driving engagement, Plan Execution, Earned Media, Content Creation, Content Strategy, Owned Media, Paid media, Goal Setting

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tencent Cloud

    Tencent Cloud Developer Associate

    Skills you'll gain: Cloud Development, Cloud-Native Computing, Cloud Applications, Serverless Computing, Cloud Computing, Cloud Infrastructure, Application Development, Cloud API, Microservices, Distributed Computing, Mobile Development Tools, Data Migration, AI Enablement

    Intermediate · Course · 1 - 3 Months

Searches related to customer service

customer service fundamentals
customer service representative
customer service free
customer service in the age of generative ai
customer service management
customer service essentials: 20 skills for happy clients
customer service manager
customer service with python: build a chatbot using chatgpt
1…319320321…386

In summary, here are 10 of our most popular customer service courses

  • AWS: Databases and Migration: Whizlabs
  • Demystifying Oracle Cloud Infrastructure (OCI) Security: Coursera
  • Architecting Google Kubernetes Engine: Foundations in italiano: Google Cloud
  • AZ-900 Microsoft Azure Fundamentals Exam Quick Prep: Packt
  • Set Up and Configure a Cloud Environment in Google Cloud - AWS: Challenge Lab: Google Cloud
  • MOQ: Board Infinity
  • Enhanced Network Security Approach on Google Cloud: Google Cloud
  • Cyber Threats Training for Beginners : Simplilearn
  • Applied Public Health Informatics for Leaders: University of Maryland, College Park
  • Merging Results from Different Explores in Looker: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok