• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Selenium Techniques and Framework Introduction

    Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Functional Testing, Test Case, Software Testing, Cascading Style Sheets (CSS), Application Frameworks, Web Development Tools, Javascript and jQuery, Automation, Python Programming, UI Components, Hypertext Markup Language (HTML), File I/O

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    De la Idea al Éxito: Metodologías de Emprendimiento

    Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Agile Project Management, Organizational Change, Organizational Development, Business Transformation, Lean Methodologies, New Product Development, Entrepreneurship, Product Development, Resource Management, Value Propositions

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    Predictive Analytics with SPSS: Analyze & Apply

    Skills you'll gain: SPSS, Correlation Analysis, SPSS (Software), Logistic Regression, Regression Analysis, Predictive Modeling, Predictive Analytics, Statistics, Descriptive Statistics, Statistical Software, Statistical Methods, Statistical Modeling, Advanced Analytics, Case Studies, Statistical Analysis, Probability & Statistics, Data Import/Export, Data Manipulation, Descriptive Analytics, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Salesforce CLM & CPQ: Streamlining Contract Operations

    Skills you'll gain: Salesforce Development, Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Process Design, Contract Compliance, Workflow Management, Contract Negotiation, Process Optimization, Business Process Automation, Configuration Management, Data-Driven Decision-Making, Automation, Compliance Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Project Management Best Practices using Agile and Scrum

    Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, IT Management, Leadership Studies, Team Performance Management, Management Training And Development, Team Leadership, Culture Transformation, Organizational Leadership, Estimation, Continuous Improvement Process, Communication

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    L

    LearnQuest

    The Cybersecurity Culture Blueprint: A Proactive Approach

    Skills you'll gain: Incident Response, Incident Management, Safety Culture, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Crisis Management, Computer Security Awareness Training, Cyber Attacks, Culture Transformation, Cyber Security Policies, Organizational Change, Communication Planning, Employee Engagement, Communication Strategies, Stakeholder Engagement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    Health Analytics and Data Analysis

    Skills you'll gain: Health Informatics, Risk Management, Value-Based Care, Clinical Practices, Health Care Administration, Health Systems, Care Management, Analytics, Health Information Management, Health Care, Risk Analysis, Healthcare Industry Knowledge, Analytical Skills, Health Technology, Enterprise Modeling, Healthcare Ethics, Patient-centered Care, Health Education, Data Science, Business Strategy

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Security Fundamentals & Network Automation

    Skills you'll gain: Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Network Administration, Security Awareness, IT Automation, Chef (Configuration Management Tool), Virtual Private Networks (VPN), JSON, Network Engineering, Authentications, Computer Security Awareness Training, Network Infrastructure, Authorization (Computing), Identity and Access Management, Configuration Management, Cyber Security Policies, Remote Access Systems, Application Programming Interface (API)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Street Photography: Gear, Style & On-the-Street Skills

    Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resourcefulness, Resilience, Social Skills, Overcoming Obstacles, Self-Awareness, Storytelling, Tactfulness, Adaptability, Interpersonal Communications, Creativity

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    FAIR Institute

    Executive Communication and Governance

    Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management Framework, Risk Management, Regulatory Compliance, Regulatory Requirements, Risk Analysis, Law, Regulation, and Compliance, Enterprise Risk Management (ERM), Cyber Security Strategy, Business Risk Management, Governance Risk Management and Compliance, Executive Presence, Insurance, Compliance Management, Asset Protection, Business Communication, Compliance Reporting, Strategic Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Technologies, Tools & Cloud Certification Specialization

    Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Artificial Intelligence, Image Analysis, Machine Learning Methods, Machine Learning Algorithms, AI powered creativity, AWS SageMaker, Responsible AI, Applied Machine Learning, Model Optimization, Natural Language Processing, Generative AI, Machine Learning, Prompt Engineering Tools, Prompt Engineering, Cloud Deployment, Customer experience improvement, AI Integrations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    16 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Securing Hosts, Network, and Edge in AWS

    Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Security Controls, Network Monitoring

    Intermediate · Course · 1 - 4 Weeks

1…327328329…470

In summary, here are 10 of our most popular customer insights courses

  • Advanced Selenium Techniques and Framework Introduction: Packt
  • De la Idea al Éxito: Metodologías de Emprendimiento: Universidades Anáhuac
  • Predictive Analytics with SPSS: Analyze & Apply: EDUCBA
  • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera
  • Project Management Best Practices using Agile and Scrum: Packt
  • The Cybersecurity Culture Blueprint: A Proactive Approach: LearnQuest
  • Health Analytics and Data Analysis: John Wiley & Sons
  • Security Fundamentals & Network Automation: Packt
  • Street Photography: Gear, Style & On-the-Street Skills: Skillshare
  • Executive Communication and Governance: FAIR Institute

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok