
Coursera
Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, QuickBooks (Accounting Software), Cash Flows, Cash Management, Accounting Software, Payment Processing, Invoicing, Billing & Invoicing, Record Keeping, General Ledger
★ 3.8 (6) · Beginner · Course · 1 - 4 Weeks

Clemson University
Skills you'll gain: Software Development Methodologies, Systems Development Life Cycle, Program Development, Software Engineering, Software Development, Requirements Analysis, Usability, Human Centered Design, User Research, Systems Development, User Experience Design, AI literacy, Software Development Tools, User Centered Design, AI Enablement, Artificial Intelligence, AI Integrations
★ 4.5 (11) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics
★ 4.6 (226) · Intermediate · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Customer Engagement, Hospitality, Relationship Management, Customer Complaint Resolution, Hospitality Management, Personalized Service, Hospitality Services, AI Personalization, Customer Service, Customer experience improvement, Drive Engagement, Driving engagement, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Software Documentation, LLM Application, Collaborative Software, Software Testing, Technical Documentation, Large Language Modeling, AI Integrations, Dependency Analysis, Security Testing, AI literacy, Package and Software Management, Debugging, Software Engineering
★ 4.6 (186) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation
★ 4.4 (113) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Software Development Methodologies, Project Estimation, Database Development, Database Design, Scheduling, Oracle Databases, Stakeholder Engagement, Oracle SQL Developer, Scope Management, Relational Databases, Team Management, Cost Estimation, Database Application, SQL, Agile Project Management, Estimation, Project Planning, Software Engineering, Risk Management, Functional Requirement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Embedded Software, C (Programming Language), Embedded Systems, Debugging, Peripheral Devices, Memory Management, Integrated Development Environments, Computer Programming Tools, Development Environment, System Programming, Software Development Tools, Program Development, Hardware Architecture, Systems Architecture, Eclipse (Software), Data Structures, Build Tools, C and C++, Programming Principles, Microarchitecture
★ 4.4 (297) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Change Management, Strategic Leadership, Organizational Change, Leadership and Management, Business Transformation, Leadership Development, Leadership, Influencing, Corporate Sustainability, Communication Planning, Sustainable Business, Adaptability, Communication, Employee Engagement
★ 4.6 (18) · Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Ggplot2, Software Documentation, Open Source Technology, R (Software), Plot (Graphics), Tidyverse (R Package), Package and Software Management, Web Scraping, Data Manipulation, Data Visualization Software, Leaflet (Software), R Programming, Data Wrangling, Data Visualization, Data Preprocessing, Technical Documentation, Unit Testing, Data Cleansing, Object Oriented Programming (OOP), Object Oriented Design
★ 4.2 (1.5K) · Beginner · Specialization · 3 - 6 Months