Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Scrum (Software Development), Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Computer Security Incident Management, Network Security, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Multi-Factor Authentication, Human Factors (Security)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Documentation, Information Systems Security, Cybersecurity, Virtual Machines, System Configuration, Virtual Environment, Linux, Network Analysis
Intermediate · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Tensorflow, Keras (Neural Network Library), Machine Learning, Google Cloud Platform, Machine Learning Algorithms, Applied Machine Learning, Financial Trading, Reinforcement Learning, Supervised Learning, Data Pipelines, Time Series Analysis and Forecasting, Statistical Machine Learning, Technical Analysis, Deep Learning, Securities Trading, Portfolio Management, Market Trend, Artificial Intelligence and Machine Learning (AI/ML), Financial Market, Artificial Neural Networks
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Color Theory, Adobe Creative Cloud, Creative Design, Graphic and Visual Design Software, Visualization (Computer Graphics), Design Elements And Principles, Graphic Design, Design, Visual Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, DevOps, Agile Product Development, Agile Methodology, Product Development, Team Building, Organizational Development, Meeting Facilitation, Technical Management, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Scripting, Matlab, Data Manipulation, Mathematical Modeling, Data Analysis, Programming Principles, Data Visualization, Data Visualization Software, Data Processing, Descriptive Statistics, Interactive Data Visualization, Exploratory Data Analysis, Data Mapping, Data Cleansing, Technical Communication
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Machine Learning, Google Cloud Platform, Machine Learning Algorithms, Applied Machine Learning, Supervised Learning, Time Series Analysis and Forecasting, Financial Trading, Deep Learning, Statistical Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Securities Trading, Technical Analysis, Financial Forecasting, Quantitative Research, Financial Modeling, Forecasting, Regression Analysis, Finance
Intermediate · Course · 1 - 4 Weeks

Serviço Nacional de Aprendizagem Industrial - Departamento Nacional
Skills you'll gain: Google Workspace, Productivity Software, Collaborative Software, Google Docs, Microsoft Teams, Digital Communications, Digital Transformation, Google Sheets, Virtual Teams, Technology Solutions, Computer Literacy, Digital Content, Telecommuting, Events and Conferences, Remote Access Systems, Communication, Data Security, Cloud Storage, Videography
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, C++ (Programming Language), Video Game Development, Image Quality, Applied Mathematics, Algebra
Mixed · Course · 1 - 4 Weeks