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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    Intuit

    Tracking assets and sales

    Skills you'll gain: Fixed Asset, Inventory Control, Depreciation, Asset Management, Inventory Accounting, Bookkeeping, Ledgers (Accounting), Financial Accounting, Property Accounting, Accounts Receivable, Accounts Payable and Receivable, Accounting Records, General Ledger, Accounting, Cash Receipts, Financial Reporting, Business Reporting

    4.4
    Rating, 4.4 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Leading Through Communication, Coaching, and Trust

    Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Database Design and Modeling with PostgreSQL and MySQL

    Skills you'll gain: Database Systems, Database Design, Database Theory, Database Development, Relational Databases, Database Management Systems, Database Management, MySQL, Databases, Database Architecture and Administration, Database Software, SQL, PostgreSQL, NoSQL, Scalability, Data Integrity, Stored Procedure, Query Languages, Distributed Computing, Transaction Processing

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Generative AI for Developers - How To Use AI In Your Workday

    Skills you'll gain: Vibe coding, Data Migration, AI Product Strategy, Database Management, Database Design, Technical Writing, Generative AI, Technical Communication, AI literacy, AI Enablement, AI Integrations, Data Validation, Prompt Engineering, Software Documentation, Technical Documentation, Email Automation, AI Workflows, Code Review, Prioritization, Automated External Defibrillator

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    I

    IBM

    AI-Assisted Code Modernization

    Skills you'll gain: COBOL (Programming Language), Prompt Patterns, Prompt Engineering, Code Review, Code Reusability, Application Lifecycle Management, CI/CD, Agentic systems, Software Technical Review

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Medical Office Procedures and Administration Fundamentals

    Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Satisfaction Guaranteed: Develop Customer Loyalty Online

    Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, Relationship Management, Customer and Client Support, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Performance Analysis, Portfolio Management, Presentations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Sage Publications

    Family Business Management

    Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Work Smarter with Microsoft PowerPoint

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Stakeholder Communication & Governance

    Skills you'll gain: Audit Working Papers, Stakeholder Communications, Technical Communication, Tax Compliance, Consulting, Tax Returns, Concision, Stakeholder Management, Stakeholder Engagement, File Management, Data Governance, Auditing, Technical Writing, Tax, Ethical Standards And Conduct, Requirements Analysis, Corporate Tax, ChatGPT, Communication, Microsoft Excel

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Become an EMT

    Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Pharmacotherapy, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: AI Services

    Skills you'll gain: AI Personalization, Amazon Web Services, Image Analysis, Artificial Intelligence, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Text Mining, AI Workflows, AI Integrations, Applied Machine Learning, Unstructured Data

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Tracking assets and sales: Intuit
  • Leading Through Communication, Coaching, and Trust: Microsoft
  • Database Design and Modeling with PostgreSQL and MySQL: Packt
  • Generative AI for Developers - How To Use AI In Your Workday: Packt
  • AI-Assisted Code Modernization: IBM
  • Medical Office Procedures and Administration Fundamentals: MedCerts
  • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
  • Family Business Management: Sage Publications
  • Work Smarter with Microsoft PowerPoint: Microsoft
  • Stakeholder Communication & Governance: Coursera

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