Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Security, Google Cloud Platform, Cloud Computing, Data Loss Prevention, Personally Identifiable Information, Cloud Development, Cloud API, Data Cleansing, Node.JS
Beginner · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Product Design, Product Management, Interviewing Skills, Product Lifecycle Management, Product Roadmaps, Case Studies, Stakeholder Communications, Portfolio Management, Estimation, Product Strategy, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Prioritization, Data Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Infrastructure, Cloud Management, Cloud Computing, Firewall, Load Balancing, Network Routing, Servers, Virtual Networking, Google Cloud Platform, Network Security
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Professional Networking, Interviewing Skills, Finance, Financial Services, Verbal Communication Skills, Financial Analysis, Case Studies, LinkedIn, Brand Awareness, Presentations, Storytelling, Banking, Non-Verbal Communication, Communication, Relationship Building, Value Propositions, Business Writing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Centered Design, Innovation, User Research, Digital Transformation, Platform As A Service (PaaS), Software As A Service, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Case Studies, Health Technology, Competitive Analysis, Value Propositions, New Product Development, Product Strategy
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Data Security, Cloud Security, Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Security Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Sharing, Customer Data Management, Data Integration, Big Data, Data Access, Business Intelligence, Google Cloud Platform, Data Visualization, Data Management, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, Data Loss Prevention, Data Security, Personally Identifiable Information, Information Privacy, Cloud Computing, Google Cloud Platform, Cloud Services
Beginner · Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Marketing, Customer experience strategy (CX), Target Market, Digital Marketing, Storytelling, Content Strategy, Customer Insights, Content Marketing, Brand Strategy, Agile Methodology, Customer Engagement, Brand Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, User Provisioning, Cloud Security, Azure Active Directory, Data Governance, IT Security Architecture, DevSecOps, Data Management, Security Information and Event Management (SIEM), Identity and Access Management, Microsoft 365, Endpoint Security, Zero Trust Network Access, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Hybrid Cloud Computing, Microsoft Copilot, Encryption, Authentications
Advanced · Specialization · 1 - 3 Months