Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Cloud Hosting, Cloud Infrastructure, Cloud Services, Microsoft Azure, IT Infrastructure, Cloud Computing, Virtual Machines, Virtual Networking, Virtualization, Network Security
Intermediate · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Execution Engine, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Text Mining, Data Mining, Time Series Analysis and Forecasting, Classification Algorithms, Big Data, Artificial Neural Networks, Regression Analysis, Data Science, Machine Learning Algorithms, Supervised Learning, Feature Engineering, Unsupervised Learning, Analytics, Predictive Modeling, Forecasting, Advanced Analytics, Deep Learning, Data Preprocessing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Network Security, Infrastructure Security, Firewall, Virtual Networking, Containerization, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Cloud Deployment, Virtual Networking
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Apple iOS, Apple Xcode, Core Data (Software), iOS Development, Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Automation, Infrastructure as Code (IaC), Configuration Management, Cloud-Based Integration, DevOps, Operational Efficiency, Scalability, User Provisioning, Cloud Development
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Culture Transformation, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Amazon Web Services, Cloud Deployment, Application Deployment, Amazon S3, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Integration Testing, Cloud Services, Software Testing
Intermediate · Course · 1 - 4 Weeks