Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Macquarie University
Skills you'll gain: Human Factors (Security), Security Awareness, Cyber Security Strategy, Cyber Governance, Data Ethics, User Experience Design, Cyber Security Policies, Cyber Security Assessment, Cyber Attacks, Cyber Risk, Security Management, Cybersecurity, Security Strategy, Culture Transformation, Cyber Threat Intelligence, Cyber Threat Hunting, Data Security, Network Security, Cloud Security, Mobile Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Database Administration, Relational Databases, Database Management Systems, Database Architecture and Administration, Data Import/Export, Patch Management, Database Systems, Operational Databases, Multi-Tenant Cloud Environments, Data Migration, Database Management, Data Storage Technologies, Software Installation, Performance Tuning, User Accounts, System Configuration, SQL, Virtual Environment, Disaster Recovery
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: CI/CD, ASP.NET, Continuous Deployment, Application Deployment, Cloud Deployment, Restful API, Middleware, Continuous Integration, Software Testing, .NET Framework, Responsive Web Design, API Design, Data Migration, Azure DevOps, Configuration Management, Data Validation, HTML and CSS, Database Application, C# (Programming Language), Web Applications
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Application Deployment, React Redux, Full-Stack Web Development, React.js, Authentications, Node.JS, Front-End Web Development, Authorization (Computing), User Accounts, User Interface (UI), GitHub, Command-Line Interface
Advanced · Course · 1 - 3 Months

Skills you'll gain: Project Management Software, Project Planning, Timelines, Project Management, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Digital Marketing Institute
Skills you'll gain: Data-Driven Decision-Making, Data Ethics, Customer Analysis, Strategic Marketing, Digital Marketing, Business Analytics, Marketing Analytics, Performance Measurement, Marketing Strategy and Techniques, MarTech, Data Analysis, Pay Per Click Advertising, Data Management, Web Analytics and SEO, Marketing Automation, Cross-Channel Marketing, Growth Strategies, Smart Goals
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Growth Strategies, Entrepreneurship, Performance Measurement, Key Performance Indicators (KPIs), Business Development, Go To Market Strategy, Sales Management, Product Management, Sales Strategy, Product Development, Operational Efficiency, Business Strategies, Business Process, Business Strategy, Price Negotiation, Customer Acquisition Management, Investments, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Machine Learning Algorithms, Image Analysis, Reinforcement Learning, Classification Algorithms, Forecasting, Algorithms, AWS SageMaker, Machine Learning, Supervised Learning, Unsupervised Learning, Predictive Modeling, Regression Analysis, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Community Outreach, Social Justice, Diversity Awareness, Overcoming Obstacles, Advocacy, Community Development, Empowerment, Action Oriented, Persistence, Self-Awareness, Planning
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Agile Software Development, Requirements Management, Software Development, Product Management, Process Development, Application Lifecycle Management, Software Engineering, Project Planning, Project Management, Customer Engagement
Mixed · Course · 1 - 4 Weeks