Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Digital Transformation, Cloud Infrastructure, Cloud Solutions, Cloud Computing, Public Cloud, Business Transformation, Hybrid Cloud Computing, Software As A Service, Capital Expenditure, Technology Strategies, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Multi-Cloud, Operating Expense, Cloud Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Social Media Campaigns, Content Creation, Storytelling, Content Strategy, Content Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Private Cloud, Virtual Machines, VMware vSAN, VMware ESX Servers, vSphere Networking and Storage, Cloud Infrastructure, Virtual Networking, Google Cloud Platform, NSX-T Network Virtualization, Cloud Deployment, Cloud Computing, Cloud Computing Architecture, vCenter Server, Cloud Storage, General Networking
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud API, Google Cloud Platform, Cloud Computing, Application Programming Interface (API), Apache Spark
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: AI Security, Threat Modeling, Open Web Application Security Project (OWASP), Model Deployment, Large Language Modeling, Secure Coding, Security Controls, Prompt Engineering, Application Programming Interface (API), System Configuration
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Secure Coding, Cloud Deployment, Database Development, Maintainability, Server Side, Authentications
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Incident Response, Computer Security Incident Management, Cloud Computing, Network Security, Data Security, Cloud Platforms, Cloud Computing Architecture, Application Security, Cloud Services, Encryption, Firewall, Virtual Networking, Security Controls, Continuous Monitoring
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering, Design Thinking, Safety Culture, DevOps, Continuous Delivery, Innovation, Culture Transformation, Service Level, Continuous Integration, Data-Driven Decision-Making, Performance Measurement, Incident Management, Automation, Root Cause Analysis
Beginner · Course · 1 - 3 Months