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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Google Cloud VMware Engine Fundamentals

    Skills you'll gain: Private Cloud, Virtual Machines, VMware vSAN, VMware ESX Servers, vSphere Networking and Storage, Cloud Infrastructure, Virtual Networking, Google Cloud Platform, NSX-T Network Virtualization, Cloud Deployment, Cloud Computing, Cloud Computing Architecture, vCenter Server, Cloud Storage, General Networking

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    LearnKartS

    CCBA Practice Exam

    Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Pearson

    Building the Ultimate Cybersecurity Lab and Cyber Range

    Skills you'll gain: Exploit development, Penetration Testing, Cybersecurity, Ansible, Malware Protection, Incident Response, Security Engineering, Cloud Deployment, Infrastructure as Code (IaC), Cloud Platforms, Terraform, Cloud Computing, Cloud Infrastructure, Virtualization, Virtual Machines, Linux, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    APIs Explorer: Create and Update a Cluster

    Skills you'll gain: Cloud API, Google Cloud Platform, Cloud Computing, Application Programming Interface (API), Apache Spark

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    Instagram Growth: Boost Your Engagement

    Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Social Media Campaigns, Content Creation, Storytelling, Content Strategy, Content Management

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Developing a Google SRE Culture - Español

    Skills you'll gain: Site Reliability Engineering, Design Thinking, Safety Culture, DevOps, Continuous Delivery, Innovation, Culture Transformation, Service Level, Continuous Integration, Data-Driven Decision-Making, Performance Measurement, Incident Management, Automation, Root Cause Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Google Cloud

    Optimizing Applications Using Cloud Profiler

    Skills you'll gain: Performance Tuning, Google Cloud Platform, Performance Testing, Application Performance Management, Cloud Applications, Cloud Computing, Server Side

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Emerging Technologies & Digital Business

    Skills you'll gain: Emerging Technologies, Cloud Computing, Business Technologies, Technology Strategies, Digital Marketing, Internet Of Things, Digital Transformation, Cybersecurity, Marketing, MarTech, FinTech, Artificial Intelligence, Blockchain, Business Strategy, Data Security, Automation

    Build toward a degree

    Mixed · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    GraphQL API Development: Schema Design,Security & Deployment

    Skills you'll gain: Secure Coding, Cloud Deployment, Database Development, Maintainability, Server Side, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    YouTube Analytics: Optimize Performance

    Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    HRM Strategies: Analyze, Evaluate & Design

    Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Case Studies, Organizational Strategy, Business Strategy, Strategic Thinking, Competitive Analysis, Analysis, Risk Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    A Complete Course on Windows Server Administration

    Skills you'll gain: Virtualization and Virtual Machines, Network Administration, File Systems

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Google Cloud VMware Engine Fundamentals: Google Cloud
  • CCBA Practice Exam: LearnKartS
  • Building the Ultimate Cybersecurity Lab and Cyber Range: Pearson
  • APIs Explorer: Create and Update a Cluster: Google Cloud
  • Instagram Growth: Boost Your Engagement: Coursera
  • Developing a Google SRE Culture - Español: Google Cloud
  • Optimizing Applications Using Cloud Profiler: Google Cloud
  • Emerging Technologies & Digital Business: O.P. Jindal Global University
  • GraphQL API Development: Schema Design,Security & Deployment: Board Infinity
  • YouTube Analytics: Optimize Performance: Coursera

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Brand Management (7)

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