• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • C

    Coursera

    Visualize and Alert AI Performance KPIs

    Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Visualization, Dashboard Creation, Key Performance Indicators (KPIs), System Monitoring, Performance Reporting, Performance Measurement, Performance Analysis, Data Visualization Software, Business Intelligence, Performance Metric, Business Intelligence Software, Continuous Monitoring, Cost Containment, Budget Management, Cost Management, Decision Making

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Mastering Scrum Essentials: Learn, Apply & Facilitate Agile

    Skills you'll gain: Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Retrospectives, Agile Product Development, Meeting Facilitation, Sprint Planning, Team Building, Team Leadership, Initiative and Leadership

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Learn to Choose the Right ML Model

    Skills you'll gain: Model Training, Model Deployment, MLOps (Machine Learning Operations), Applied Machine Learning, Model Evaluation, Scikit Learn (Machine Learning Library), Machine Learning Methods, Machine Learning, Predictive Modeling, Scenario Testing, Machine Learning Algorithms, Feature Engineering, Statistical Machine Learning, Responsible AI, Regression Analysis, Classification Algorithms, Continuous Monitoring

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Automate Workflows in MailChimp

    Skills you'll gain: Email Automation, Marketing Automation, Email Marketing, Campaign Management, Data-Driven Marketing, Workflow Management, Automation, Performance Measurement, Driving engagement, Performance Analysis, Process Improvement and Optimization, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Splunk Core Certified User (SPLK-1001) Training & Prep Guide

    Skills you'll gain: Splunk, Dashboard Creation, Dashboard, Ad Hoc Reporting, Statistical Reporting, Query Languages, Data Transformation, Data Visualization Software, Data Wrangling, Data Integration, Data Manipulation, Data Processing, Data Collection, Business Process Automation

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Craft Omnichannel Strategy

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Marketing Strategies, Brand Loyalty, Marketing Effectiveness, Return On Investment, Strategic Marketing, Marketing Planning, Marketing Budgets, Cross-Channel Marketing, Data-Driven Marketing, Marketing Channel, Content Performance Analysis, Go To Market Strategy, Marketing Analytics, Case Studies, Revenue Forecasting, Revenue Management, Key Performance Indicators (KPIs), Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Salesforce on AWS:From Basics to Business Innovation-Bahasa

    Skills you'll gain: Customer experience improvement, Salesforce, Operational Excellence, Operational Efficiency, Cloud-Based Integration, Business Solutions, Amazon Web Services, Technology Solutions, Systems Integration, Business Operations, Business Transformation

    Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Getting Started with Azure Data Solutions

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Databricks, Data Pipelines, Data Architecture, Database Design, Apache Spark, Data Storage Technologies, Big Data, Cloud Storage, Security Controls, Data Storage, Data Processing, Microsoft SQL Servers, Data Integration, Event-Driven Programming, Extract, Transform, Load, Data Security, Real Time Data

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Build, Evaluate, and Perfect Marketing Dashboards

    Skills you'll gain: Dashboard Creation, Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Key Performance Indicators (KPIs), Driving engagement, Data Visualization, Google Analytics, Performance Reporting, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Grow Business Pipeline

    Skills you'll gain: Business Development, Case Studies, Strategic Partnership, B2B Sales, New Business Development, Sales Pipelines, Growth Strategies, Market Opportunities, Demand Generation, Direct Selling, Sales Management, Brand Awareness, Market Research

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Compose & Send First Email

    Skills you'll gain: Email Marketing, Campaign Management, Campaign Planning, Marketing Planning, Marketing Effectiveness, Promotional Materials, Target Audience, Promotions and Campaigns, Workflow Management, Direct Marketing

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Design and Analyze Impactful Market Surveys

    Skills you'll gain: Survey Creation, Surveys, User Feedback, Data Storytelling, Statistical Reporting, Quantitative Research, Data Analysis, Data Presentation, Market Research, Statistical Analysis, Storytelling, Statistical Hypothesis Testing, User Centered Design, Statistical Methods, Data Collection, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

1…337338339…349

In summary, here are 10 of our most popular customer success courses

  • Visualize and Alert AI Performance KPIs: Coursera
  • Mastering Scrum Essentials: Learn, Apply & Facilitate Agile: EDUCBA
  • Learn to Choose the Right ML Model: Coursera
  • Automate Workflows in MailChimp : Coursera
  • Splunk Core Certified User (SPLK-1001) Training & Prep Guide: Packt
  • Craft Omnichannel Strategy: Coursera
  • Salesforce on AWS:From Basics to Business Innovation-Bahasa: Amazon Web Services
  • Getting Started with Azure Data Solutions: Whizlabs
  • Build, Evaluate, and Perfect Marketing Dashboards: Coursera
  • Grow Business Pipeline : Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok