• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service

Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • P

    Packt

    Intro to Ruby on Rails

    Skills you'll gain: Ruby on Rails, Model View Controller, Ruby (Programming Language), Object-Relational Mapping, Test Automation, Restful API, Unit Testing, Application Deployment, Web Applications, Web Development, Cloud Deployment, Authentications, Development Environment, Data Modeling, Relational Databases, Data Validation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Cloud Security Foundations

    Skills you'll gain: Cloud Management, Cloud Computing Architecture, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), Virtualization and Virtual Machines, Virtual Machines, Cloud Security, Virtualization, Cloud Deployment, Cloud Platforms, Authorization (Computing), Infrastructure As A Service (IaaS), Cloud Services, Role-Based Access Control (RBAC), User Provisioning, Authentications, Security Awareness, Cyber Threat Intelligence, Cyber Security Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Event Management and Promotion Strategies

    Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Budget Management, Promotional Strategies, Promotions and Campaigns, Marketing Budgets, Branding, Risk Analysis, Event Planning, Risk Management, Strategic Marketing, Cost Management, Risk Management Framework, Budgeting, Brand Marketing, Revenue Management, Marketing Management, Brand Strategy, Brand Management

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Exploring the Lineage of Data with Cloud Data Fusion

    Skills you'll gain: Google Cloud Platform, Data Pipelines, Data Mapping, Data Integration, Cloud-Based Integration, Data Transformation, Cloud Management, Data Management, DevOps

    Advanced · Project · Less Than 2 Hours

  • G

    Google Cloud

    Cloud Filestore: Qwik Start

    Skills you'll gain: File Systems, File Management, Google Cloud Platform, Cloud Storage, Kubernetes, Public Cloud, Cloud-Native Computing, Data Storage, Cloud Management, Cloud Engineering

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Facebook Marketing And Facebook Ads To Get More Engagement

    Skills you'll gain: Facebook, Meta Ads Manager, Copywriting, Social Media Marketing, Social Media, Social Media Strategy, Social Media Content, Instagram, Social Media Management, Marketing, Social Media Campaigns, Driving engagement, Advertising Campaigns, Event Marketing, Digital Advertising, Drive Engagement, Promotional Strategies, Content Creation, Advertising, Customer Engagement

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    W

    Whizlabs

    Getting Started with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Responsible AI, Retrieval-Augmented Generation, AI Orchestration, Amazon Web Services, Agentic Workflows, Generative AI, AI Security, Generative AI Agents, Data Ethics, Model Evaluation, Automation, Systems Integration, Security Controls

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon EFS Primer

    Skills you'll gain: Amazon Web Services, Cloud Storage, Serverless Computing, Scalability, File Management, File Systems, Enterprise Architecture

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    HTTP Google Cloud Functions in Go

    Skills you'll gain: Serverless Computing, Go (Programming Language), Google Cloud Platform, Cloud Development, Cloud Deployment, Cloud Computing, Functional Testing, Cloud Applications, Web Servers, Server Side, Cloud Storage

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Collect Metrics from Exporters using the Managed Service for Prometheus

    Skills you'll gain: Prometheus (Software), Google Cloud Platform, Cloud Management, Cloud Deployment, Application Deployment, System Configuration

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    L

    Logical Operations

    Introduction to Agile and Scrum Methodologies

    Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Agile Software Development, Sprint Planning, User Story, Backlogs, Agile Product Development, Project Estimation, Project Management, Estimation, Project Planning

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Real-World Applications & Model Deployment in Java

    Skills you'll gain: Responsible AI, MLOps (Machine Learning Operations), Model Deployment, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Jenkins, AI Security, Applied Machine Learning, CI/CD, Java, Continuous Deployment, Java Programming, Federated Learning, Artificial Intelligence, Machine Learning, Spring Framework, Reinforcement Learning, Spring Boot

    Intermediate · Course · 1 - 4 Weeks

1…351352353…511

In summary, here are 10 of our most popular customer service courses

  • Intro to Ruby on Rails: Packt
  • Cloud Security Foundations: LearnKartS
  • Event Management and Promotion Strategies: EDUCBA
  • Exploring the Lineage of Data with Cloud Data Fusion: Google Cloud
  • Cloud Filestore: Qwik Start: Google Cloud
  • Facebook Marketing And Facebook Ads To Get More Engagement: Alex Genadinik
  • Getting Started with Amazon Bedrock: Whizlabs
  • Amazon EFS Primer: Amazon Web Services
  • HTTP Google Cloud Functions in Go: Google Cloud
  • Collect Metrics from Exporters using the Managed Service for Prometheus: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok