CRM courses can help you learn customer segmentation, sales pipeline management, data analysis, and effective communication strategies. You can build skills in relationship building, customer retention techniques, and leveraging feedback to enhance service offerings. Many courses introduce tools like Salesforce, HubSpot, and Zoho, showing how to use these platforms for tracking customer interactions, automating marketing efforts, and analyzing sales performance.

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Generative AI, Customer Relationship Management, Customer Relationship Management (CRM) Software, Google Cloud Platform, Jupyter, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), SQL
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Generative AI, Google Cloud Platform, Large Language Modeling, Customer Relationship Management, AI literacy, Applied Machine Learning, SQL, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis
Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Microsoft Excel, Geographic Information Systems, Web Development, GIS Software, Web Applications, Customer Relationship Management, Web Design and Development
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Applied Machine Learning, Generative AI, Customer Relationship Management, Predictive Modeling, Query Languages, SQL, AI Integrations, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Customer Relationship Management, Google Cloud Platform, Generative AI, Large Language Modeling, Applied Machine Learning, Predictive Modeling, Artificial Intelligence, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Regional Sales, Benchmarking, Sales Training, Sales, Sales Pipelines, Competitive Intelligence, Sales Enablement, Marketing Automation, Market Intelligence, Trend Analysis, Sales Strategy, Sales Management, Sales Development, Lead Generation, Digital Brand Strategy, Customer Relationship Management (CRM) Software, Social Media Management, Global Marketing, Social Media, Earned Media
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Business Ethics, Trustworthiness, Relationship Management, Cultural Responsiveness, Influencing, Executive Presence, Strategic Communication, Drive Engagement, Crisis Management, Leadership and Management, Ethical Standards And Conduct, Relationship Building, Strategic Partnership, Communication Strategies, Rapport Building, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Operations, Strategic Leadership, Business Leadership, Customer Insights, Organizational Effectiveness, Performance Measurement, Business Priorities, Performance Metric, Business Risk Management, Risk Analysis, Customer Relationship Building
Intermediate · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Branding, Marketing Management, Product Lining, Marketing Planning, Target Market, Consumer Behaviour, Product Lifecycle Management, Strategic Marketing, Brand Strategy, Brand Management, Brand Marketing, Marketing Strategies, Product Planning, Product Management, Marketing Strategy and Techniques, Marketing Communications, Communication Planning, Campaign Planning, Market Opportunities
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Digital Publishing, Version Control, Web Content, Asset Management, Scalability, Business Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks