IT Fundamentals for Business Profiles: Enterprise Systems

Universitat Politècnica de València

IT Fundamentals for Business Profiles: Enterprise Systems

Nacho Despujol

Tanja Vos

Vicent Botti

Instructors: Nacho Despujol

Included with

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Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Functioning of common office tools and systems, including word processors, spreadsheets, email, and conferencing platforms.
Fundamental concepts of desktop operating systems, Internet use, web browsers, and related technologies.
Introduction to Electronic Data Interchange (EDI) and an overview of enterprise systems such as ERP, CRM, and SCM.

Skills you'll gain

Tools you'll learn

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

January 2026

Assessments

47 assignments

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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There are 5 modules in this course

This course marks the beginning of an introductory series on business information systems, created to open the door to the exciting field of Information Technology.

Throughout the course, you’ll explore the fundamental concepts of information systems and their real-world uses. From working with word processors and understanding desktop operating systems to discovering how web browsers and internet technologies function, you’ll develop a solid grasp of how information systems shape today’s digital world. As the first course in a five-part series, completing it will help you get ready for the CLEP Information Systems and Computer Applications exam.

Module details

What's included

2 readings12 assignments10 plugins

2 readingsTotal 32 minutes

Course Handouts2 minutes
Complete your profile30 minutes

12 assignmentsTotal 177 minutes

Introduction. Office Suites3 minutes
Standardization of office software3 minutes
Word Processors3 minutes
Spreadsheets-I3 minutes
Spreadsheets-23 minutes
Presentation packages3 minutes
End-user Database Packages-13 minutes
End-user Database Packages-23 minutes
Comparison of Office Suites3 minutes
Practice test 1-145 minutes
Practice test 1-245 minutes
Module 1 exam60 minutes

10 pluginsTotal 86 minutes

Introduction. Office Suites8 minutes
Standardization of office software3 minutes
Word Processors8 minutes
Spreadsheets-I7 minutes
Spreadsheets-29 minutes
Using references in spreadsheets9 minutes
Presentation packages12 minutes
End-user Database Packages-112 minutes
End-user Database Packages-211 minutes
Comparison of Office Suites7 minutes

What's included

1 reading7 assignments5 plugins

1 readingTotal 20 minutes

Fundamental Ideas - Module 220 minutes

7 assignmentsTotal 120 minutes

System Software3 minutes
What Are Operating Systems?3 minutes
Evolution of Operating Systems3 minutes
Functions of Operating System3 minutes
Operating Systems for Desktop Computers3 minutes
Practice test 245 minutes
Module 2 exam60 minutes

5 pluginsTotal 41 minutes

System Software1 minute
What Are Operating Systems?10 minutes
Evolution of Operating Systems10 minutes
Functions of Operating System10 minutes
Operating Systems for Desktop Computers10 minutes

What's included

1 reading14 assignments11 plugins

1 readingTotal 45 minutes

Fundamental Ideas - Module 345 minutes

14 assignmentsTotal 198 minutes

Computer networks3 minutes
Internet3 minutes
Internet governance3 minutes
Internet history3 minutes
IP addresses3 minutes
Domain Name System - DNS3 minutes
Services in Internet3 minutes
WWW - Server Side3 minutes
WWW - Client Side3 minutes
Creating a website3 minutes
Internet search3 minutes
Practice test 3-145 minutes
Practice test 3-260 minutes
Module 3 exam60 minutes

11 pluginsTotal 84 minutes

Computer networks5 minutes
Internet5 minutes
Internet governance5 minutes
Internet history5 minutes
IP addresses10 minutes
Domain Name System - DNS6 minutes
Services in Internet8 minutes
WWW - Server Side10 minutes
WWW - Client Side10 minutes
Creating a website10 minutes
Internet search10 minutes

What's included

1 reading13 assignments10 plugins

1 readingTotal 45 minutes

Fundamental Ideas - Module 445 minutes

13 assignmentsTotal 195 minutes

Email-13 minutes
Email-23 minutes
Collaborative work environment3 minutes
Business Intelligence3 minutes
Customer Reationship Management (CRM)3 minutes
Enterprise Resource Planning (ERP)3 minutes
Supply Chain Management (SCM)3 minutes
Document Management System (DMS)3 minutes
Geographical Information Systems (GIS)3 minutes
Electronic Data Interchange (EDI)3 minutes
Practice test 4-145 minutes
Practice test 4-260 minutes
Module 4 exam60 minutes

10 pluginsTotal 82 minutes

Email-112 minutes
Email-210 minutes
Collaborative work environment8 minutes
Business Intelligence10 minutes
Customer Reationship Management (CRM)5 minutes
Enterprise Resource Planning (ERP)5 minutes
Supply Chain Management (SCM)7 minutes
Document Management System (DMS)5 minutes
Geographical Information Systems (GIS)5 minutes
Electronic Data Interchange (EDI)15 minutes

What's included

1 reading1 assignment

Instructors

Nacho Despujol

Universitat Politècnica de València

20 Courses4,589 learners

Tanja Vos

Universitat Politècnica de València

6 Courses135 learners

Offered by

Universitat Politècnica de València

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