Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: WordPress, Content Management Systems, Content Management, Web Content, Web Design and Development, Web Presence, Content Creation, Control Panels, Creativity
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: GitHub Copilot, Model Context Protocol, Prompt Engineering, GitHub, Generative AI Agents, Generative AI, AI Enablement, Integrated Development Environments, Collaborative Software, AI Workflows, Responsible AI, Large Language Modeling, Software Development Tools, LLM Application, Collaboration, Context Engineering, AI Integrations, Software Development Life Cycle, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: B2B Sales, Sales Strategy, Consumer Behaviour, Sales, Sales Management, Business Marketing, General Sales Practices, Selling Techniques, Marketing Channel, Brand Loyalty, Sales Process, Marketing Strategies, Marketing, Customer Analysis, Sales Enablement, Specialized Sales, Cross-Channel Marketing, Marketing Effectiveness, Business-To-Consumer, Sales Support
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Meeting Facilitation, Google Workspace, Google Sheets
Beginner · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Research, Media and Communications, Technical Communication, Science and Research, Case Studies, Environmental Science, Scientific Visualization, Culture, Social Sciences, Health Policy, Storytelling, Public Health, Climate Change Programs, Driving engagement, Visual Storytelling, Nutrition and Diet, Visual Design
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: IT Management, Information Systems, Management Information Systems, Information Management, Managed Services, Organizational Strategy, Security Management, Governance Risk Management and Compliance, Technology Strategies, Innovation, Resource Allocation, Information Systems Security, Governance, Digital Transformation, Resource Utilization, Security Strategy, Risk Management, Business Transformation, Organizational Structure, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard Creation, Real Time Data, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Lakes, Dataflow, Data Pipelines, Cloud Storage, Data Import/Export, Big Data, Apache Spark, Data Governance, Apache Hadoop, Dashboard, Apache Kafka, Tensorflow, Data Store, Data Warehousing
Intermediate · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Management, Business Leadership, Organizational Effectiveness, Decision Making, Innovation, Corporate Sustainability, People Management, Ethical Standards And Conduct, Leadership, Culture Transformation, Systems Thinking, Competitive Analysis, Strategic Partnership, Business Modeling, Environmental Social And Corporate Governance (ESG), Market Analysis, Influencing, Value Propositions, Growth Strategies, Culture
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Audit Working Papers, Stakeholder Communications, Technical Communication, Tax Compliance, Consulting, Tax Returns, Concision, Stakeholder Management, Stakeholder Engagement, File Management, Data Governance, Auditing, Technical Writing, Tax, Ethical Standards And Conduct, Requirements Analysis, Corporate Tax, ChatGPT, Communication, Microsoft Excel
Beginner · Course · 3 - 6 Months

Skills you'll gain: Vibe coding, Data Migration, AI Product Strategy, Database Management, Database Design, Technical Writing, Generative AI, Technical Communication, AI literacy, AI Enablement, AI Integrations, Data Validation, Prompt Engineering, Software Documentation, Technical Documentation, Email Automation, AI Workflows, Code Review, Prioritization, Automated External Defibrillator
Intermediate · Course · 3 - 6 Months

Skills you'll gain: COBOL (Programming Language), Prompt Patterns, Prompt Engineering, Code Review, Code Reusability, Application Lifecycle Management, CI/CD, Agentic systems, Software Technical Review
Intermediate · Course · 1 - 3 Months