• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Build a free website with WordPress

    Skills you'll gain: WordPress, Content Management Systems, Content Management, Web Content, Web Design and Development, Web Presence, Content Creation, Control Panels, Creativity

    4.5
    Rating, 4.5 out of 5 stars
    ·
    2.5K reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    The GitHub Copilot Handbook

    Skills you'll gain: GitHub Copilot, Model Context Protocol, Prompt Engineering, GitHub, Generative AI Agents, Generative AI, AI Enablement, Integrated Development Environments, Collaborative Software, AI Workflows, Responsible AI, Large Language Modeling, Software Development Tools, LLM Application, Collaboration, Context Engineering, AI Integrations, Software Development Life Cycle, Code Review, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Sage Publications

    Foundations of Sales and Consumer Behavior

    Skills you'll gain: B2B Sales, Sales Strategy, Consumer Behaviour, Sales, Sales Management, Business Marketing, General Sales Practices, Selling Techniques, Marketing Channel, Brand Loyalty, Sales Process, Marketing Strategies, Marketing, Customer Analysis, Sales Enablement, Specialized Sales, Cross-Channel Marketing, Marketing Effectiveness, Business-To-Consumer, Sales Support

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Office Productivity Software

    Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Meeting Facilitation, Google Workspace, Google Sheets

    4.7
    Rating, 4.7 out of 5 stars
    ·
    649 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Sage Publications

    Exploring Science Communication

    Skills you'll gain: Research, Media and Communications, Technical Communication, Science and Research, Case Studies, Environmental Science, Scientific Visualization, Culture, Social Sciences, Health Policy, Storytelling, Public Health, Climate Change Programs, Driving engagement, Visual Storytelling, Nutrition and Diet, Visual Design

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Digital Product Management: Modern Fundamentals

    Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Information Systems Management

    Skills you'll gain: IT Management, Information Systems, Management Information Systems, Information Management, Managed Services, Organizational Strategy, Security Management, Governance Risk Management and Compliance, Technology Strategies, Innovation, Resource Allocation, Information Systems Security, Governance, Digital Transformation, Resource Utilization, Security Strategy, Risk Management, Business Transformation, Organizational Structure, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Data Engr

    Skills you'll gain: Dashboard Creation, Real Time Data, Model Deployment, Google Cloud Platform, Feature Engineering, PySpark, Data Lakes, Dataflow, Data Pipelines, Cloud Storage, Data Import/Export, Big Data, Apache Spark, Data Governance, Apache Hadoop, Dashboard, Apache Kafka, Tensorflow, Data Store, Data Warehousing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    4.9K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Organizational Strategy for Competitive Advantage

    Skills you'll gain: Business Management, Business Leadership, Organizational Effectiveness, Decision Making, Innovation, Corporate Sustainability, People Management, Ethical Standards And Conduct, Leadership, Culture Transformation, Systems Thinking, Competitive Analysis, Strategic Partnership, Business Modeling, Environmental Social And Corporate Governance (ESG), Market Analysis, Influencing, Value Propositions, Growth Strategies, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Stakeholder Communication & Governance

    Skills you'll gain: Audit Working Papers, Stakeholder Communications, Technical Communication, Tax Compliance, Consulting, Tax Returns, Concision, Stakeholder Management, Stakeholder Engagement, File Management, Data Governance, Auditing, Technical Writing, Tax, Ethical Standards And Conduct, Requirements Analysis, Corporate Tax, ChatGPT, Communication, Microsoft Excel

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Generative AI for Developers - How To Use AI In Your Workday

    Skills you'll gain: Vibe coding, Data Migration, AI Product Strategy, Database Management, Database Design, Technical Writing, Generative AI, Technical Communication, AI literacy, AI Enablement, AI Integrations, Data Validation, Prompt Engineering, Software Documentation, Technical Documentation, Email Automation, AI Workflows, Code Review, Prioritization, Automated External Defibrillator

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    I

    IBM

    AI-Assisted Code Modernization

    Skills you'll gain: COBOL (Programming Language), Prompt Patterns, Prompt Engineering, Code Review, Code Reusability, Application Lifecycle Management, CI/CD, Agentic systems, Software Technical Review

    Intermediate · Course · 1 - 3 Months

1…363738…520

In summary, here are 10 of our most popular technical support courses

  • Build a free website with WordPress: Coursera
  • The GitHub Copilot Handbook: Packt
  • Foundations of Sales and Consumer Behavior: Sage Publications
  • Office Productivity Software: SkillUp
  • Exploring Science Communication: Sage Publications
  • Digital Product Management: Modern Fundamentals: University of Virginia
  • Information Systems Management: Pearson
  • Preparing for Google Cloud Certification: Cloud Data Engr: Google Cloud
  • Organizational Strategy for Competitive Advantage: University of Illinois Urbana-Champaign
  • Stakeholder Communication & Governance: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok