• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • J

    John Wiley & Sons

    Empowering Teams and Transformative Business Collaboration

    Skills you'll gain: Team Building, Team Collaboration, Team Management, Team Performance Management, Collaboration, Team Leadership, Cross-Functional Collaboration, Product Strategy, Business Transformation, Business Leadership, Accountability, Strategic Leadership, Product Management, Organizational Structure, Accountability Frameworks, Stakeholder Engagement, Leadership, Complex Problem Solving, Empowerment, Stakeholder Communications

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Splunk Administration: Monitor & Optimize Data

    Skills you'll gain: Splunk, Scripting, Servers, Dataflow, Data Pipelines, IT Automation, Microsoft Servers, Windows Servers, Operating System Administration, System Monitoring, Performance Tuning, System Configuration, Systems Administration, Data Import/Export, Network Monitoring, Event Monitoring, Data Integration, Configuration Management, Microsoft Windows, Continuous Monitoring

    Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Project Risk Governance and Planning

    Skills you'll gain: Risk Analysis, Governance Risk Management and Compliance, Risk Management Framework, Project Risk Management, Risk Management, Risk Modeling, IT Management, Governance, Risk Mitigation, Contingency Planning, Business Risk Management, Enterprise Risk Management (ERM), Risk Control, Cyber Governance, Cyber Risk, Performance Measurement, Asset Management, Stakeholder Engagement

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Configurer des cartes-cadeaux numériques pour votre entreprise sur Facebook

    Skills you'll gain: Facebook, Marketing Strategies, Product Promotion, Social Media Content, Driving engagement, Social Media, Social Media Marketing, Social Media Management, Web Presence, User Accounts, Customer Communications Management, Business Process Management

    Beginner · Guided Project · Less Than 2 Hours

  • Y

    Yale University

    Vyombo vya Habari Dijitali kwa Matokeo ya Afya

    Skills you'll gain: Health Promotion, Health Education, Media and Communications, Social Impact, Behavioral Health, Web Content, Digital Analysis, Program Evaluation, Digital Communications, Persuasive Communication, Public Health, Driving engagement, Survey Creation, Data Collection

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    EDUCBA

    Tibco Rendezvous: Configure, Test & Deploy FTP-RV-JDBC

    Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Data Mapping, Data Sharing, Development Testing, Data Import/Export, File I/O, Process Design, Project Design, Data Validation, Case Studies, Process Validation, Design, Reliability

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Lean Six Sigma for IT Operations

    Skills you'll gain: Data-Driven Decision-Making, Stakeholder Management, Root Cause Analysis, Six Sigma Methodology, Process Improvement, Stakeholder Communications, Lean Six Sigma, Quality Improvement, Stakeholder Engagement, Stakeholder Analysis, Process Improvement and Optimization, Continuous Improvement Process, Process Mapping, IT Service Management, Lean Methodologies, Operational Efficiency, Process Analysis, Pareto Chart, Process Optimization, Service Improvement

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Brand Logos for Digital Impact

    Skills you'll gain: Brand Marketing, Digital Brand Strategy, Branding, Marketing Design, Digital Marketing Campaigns, Style Guides, Digital Marketing, Operational Excellence, Marketing Materials, Graphic Design

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Unify Diverse Data Sources

    Skills you'll gain: Data Integration, Apache Kafka, Systems Integration, Restful API, Data Infrastructure, Enterprise Security, Enterprise Architecture, Application Programming Interface (API), Relational Databases, Databases, Database Management, Real Time Data, Authentications

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Foundations of Drupal for Technical Teams

    Skills you'll gain: Drupal, Content Management Systems, Enterprise Architecture, Scalability, Workflow Management, Salesforce, Information Architecture, Salesforce Development, Enterprise Application Management, Marketing Automation, Data Architecture, Content Development and Management, Content Management, User Provisioning, Data Modeling, Role-Based Access Control (RBAC), Data Integration, Authorization (Computing)

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • G

    Google Cloud

    Gemini for Data Scientists and Analysts-Português Brasileiro

    Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Gemini, Big Data, Forecasting, Customer Insights, Predictive Analytics, Marketing, Analytics, Data-Driven Marketing, Target Audience, Data Analysis, Marketing Analytics, Sales Prospecting, Revenue Forecasting, Campaign Planning, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Apply Project Management Concepts for Exam Success

    Skills you'll gain: People Management, Scope Management, Project Scoping, Project Management Institute (PMI) Methodology, Project Schedules, Staff Management, Scheduling, Team Leadership, Procurement, Agile Product Development, Agile Methodology, Project Management, Agile Project Management, Process Management, Cost Management, Stakeholder Engagement, Project Management Life Cycle, Stakeholder Management, Business Process, Project Risk Management

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
1…370371372…395

In summary, here are 10 of our most popular customer engagement courses

  • Empowering Teams and Transformative Business Collaboration: John Wiley & Sons
  • Splunk Administration: Monitor & Optimize Data: EDUCBA
  • Project Risk Governance and Planning: EDUCBA
  • Configurer des cartes-cadeaux numériques pour votre entreprise sur Facebook: Coursera
  • Vyombo vya Habari Dijitali kwa Matokeo ya Afya: Yale University
  • Tibco Rendezvous: Configure, Test & Deploy FTP-RV-JDBC: EDUCBA
  • Lean Six Sigma for IT Operations: EDUCBA
  • Brand Logos for Digital Impact: Coursera
  • Unify Diverse Data Sources: Coursera
  • Foundations of Drupal for Technical Teams: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok