Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Scaled Agile Framework, Team Oriented, Agile Product Development, Project Management, Team Management, AI Workflows, Plan Execution, Meeting Facilitation, Stakeholder Engagement
Beginner · Course · 3 - 6 Months

Skills you'll gain: Blogs, Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Financial Analysis, Data Storytelling, Content Marketing, Balance Sheet, Financial Data, Web Presence, Profit and Loss (P&L) Management, Cash Flows
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Product Design, Product Management, Interviewing Skills, Case Studies, Oral Expression, Stakeholder Communications, Portfolio Management, Verbal Communication Skills, Technical Product Management, Team Oriented, Estimation, Product Knowledge, Storytelling, Technical Communication, Communication, Analysis, Complex Problem Solving, Data Analysis, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Dashboard Creation, Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transaction Processing, Enterprise Application Management, Incident Management, Incident Response, Anomaly Detection, Microservices, Performance Analysis, Containerization, Email Automation, Analysis, Health Policy
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Optimization, Driving engagement, Content Creation, Video Production, Performance Analysis, Social Media Management, Social Media Content, Content Development and Management, Digital Publishing, Video Editing, Performance Measurement, Post-Production, Branding, Graphic and Visual Design Software, Performance Improvement, Graphic and Visual Design, Key Performance Indicators (KPIs), Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Income Statement, General Ledger, General Accounting, Financial Reporting, Ledgers (Accounting), QuickBooks (Accounting Software), Accounting Software, Financial Statements, Excel Formulas, Accounting and Finance Software, Balance Sheet, Financial Accounting, Accounting, Spreadsheet Software, Microsoft Excel, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workflow Management, Service Improvement, Process Modeling, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Customer Insights, Performance Improvement, Continuous Improvement Process, Customer Demand Planning, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Lakes, Data Access, Query Languages, Google Cloud Platform, Big Data, Identity and Access Management, Database Administration, Cloud Storage, Data Integration, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Customer Insights, Company, Product, and Service Knowledge, Business Strategy, Market Opportunities, Strategic Thinking, Target Market, Program Evaluation, Marketing Strategy and Techniques, Target Audience, Process Analysis, Brand Strategy, Performance Measurement, Business Metrics, Report Writing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Administration, Role-Based Access Control (RBAC), Data Sharing, User Provisioning, Systems Administration, Security Controls, Data Access, User Accounts, System Configuration, Workflow Management, Data Validation, Identity and Access Management, Information Architecture, Calendar Management, Data Integrity, Data Quality, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Customer experience improvement, Data-Driven Marketing, Data Strategy, Marketing Analytics, Data Literacy, Customer Insights, Business Analytics, Business Intelligence, Data Science, Operational Efficiency, Marketing, Data Ethics, Analytics, Customer Service, Big Data, Descriptive Analytics, Business Strategy, Data Collection, Predictive Analytics, Governance
Mixed · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Sales Management, Sales Pipelines, Customer Relationship Building, Prospecting and Qualification, Sales Process, Dashboard, Campaign Management, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Email Marketing, Performance Metric, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months