Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Virtual Networking, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), User Accounts, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, Cloud Deployment, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, User Interface (UI), Object-Relational Mapping, Database Development, Cloud Services, Database Management, Development Environment, Authentications
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Amazon Web Services, Command-Line Interface, Cloud Infrastructure, Public Cloud, Cloud Computing, Application Deployment, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Services, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Application Deployment, Virtual Networking, Containerization, Data Storage Technologies, Network Infrastructure, Serverless Computing, Identity and Access Management, Platform As A Service (PaaS)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Enablement, Customer Engagement, Agentic systems, Google Cloud Platform, Artificial Intelligence, Innovation, Business Strategy
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Pipelines, Sales Process, Sales Management, Regional Sales, Sales Territory Management, Sales Strategy, Sales Training, Talent Management, Revenue Management, Cross-Functional Team Leadership, Employee Coaching, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Target Market, Market Opportunities, Marketing Analytics, Recruitment, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Social Media Management, Social Media Content, Customer Engagement, Professional Networking, User Accounts, Branding, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Cloud Computing, Cloud Deployment, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Management, Data Storage Technologies, Infrastructure As A Service (IaaS), Data Migration, Virtual Machines, Virtualization, Virtual Networking, Cloud Storage, Virtual Private Networks (VPN), Network Routing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Gemini, Mobile Security, Scripting, Email Automation, Service Management, Document Management, Enterprise Application Management, System Configuration, Automation, Data Storage Technologies, Collaborative Software, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Data Warehousing, Google Cloud Platform, Data Governance, Looker (Software), Data Transformation, Data Management, Cloud Storage, Big Data, Real Time Data, Data Migration, Business Intelligence, Data-Driven Decision-Making, Data Pipelines
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media, Social Media Marketing, Content Performance Analysis, Market Analysis, Customer Engagement, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Billing, Target Audience, Advertising Campaigns, Budget Management, Advertising, Digital Advertising, Social Media Campaigns, Marketing, Social Media Marketing, Social Work
Beginner · Guided Project · Less Than 2 Hours