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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Preparing for Your Cloud Architect Journey - Português

    Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Google Cloud Platform, Cloud Solutions, Cloud Computing, Solution Architecture, Process Optimization, Cloud Security, Case Studies, Cloud Management, Configuration Management, Site Reliability Engineering, Cloud Deployment, Business Requirements, Cost Reduction

    Advanced · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Deutsch

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Advanced Analytics, Customer Insights, Data-Driven Decision-Making, Data Analysis, Predictive Modeling, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Serviços principais do Google Workspace

    Skills you'll gain: Google Workspace, Gmail, Gemini, Service Management, Scripting, Document Management, Collaborative Software, Configuration Management, System Configuration, Application Development, Security Controls

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Blazor – Security, Payments & Deployment

    Skills you'll gain: Cloud Deployment, Microsoft Azure, Cloud Applications, Application Deployment, Application Programming Interface (API), Authentications, Payment Systems, Authorization (Computing), Role-Based Access Control (RBAC), UI Components, Identity and Access Management, Database Management, Transaction Processing, User Interface (UI)

    Advanced · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - Français

    Skills you'll gain: Extract, Transform, Load, Data Sharing, Data Pipelines, Metadata Management, Google Cloud Platform, Data Migration, Data Processing, Big Data, Data Integration, Cloud Storage, Data Warehousing, Data Management, Data Lakes, Data Import/Export, Data Transformation, Apache Spark, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Logging and Monitoring in Google Cloud - 日本語版

    Skills you'll gain: Service Level, Application Performance Management, Google Cloud Platform, System Monitoring, Network Monitoring, Event Monitoring, Identity and Access Management, Performance Tuning, Continuous Monitoring, Real Time Data, Data Access, Query Languages

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - Português Brasileiro

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Threat Detection

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - Español

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cloud Security, Proxy Servers, Google Cloud Platform, Firewall, Infrastructure Security, Network Monitoring, Intrusion Detection and Prevention, Threat Detection, Identity and Access Management, Hardening

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Preparing for Your Cloud Architect Journey - Español

    Skills you'll gain: Cloud Security, Cloud Computing Architecture, Network Planning And Design, Cloud Infrastructure, Google Cloud Platform, Cloud Solutions, Solution Architecture, Cloud Computing, Process Analysis, IT Infrastructure, Infrastructure Architecture, Cloud Deployment, Process Optimization, Cloud Platforms, Cloud Management, Key Performance Indicators (KPIs), Cost Reduction, Business Requirements

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Sustainable Cloud Development

    Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Applications, Cloud Management, Cloud Computing, Network Planning And Design, Software Architecture, Cloud Infrastructure, Network Performance Management, Data Management, DevOps, Data Storage, Performance Tuning, Maintainability, CI/CD, Data Centers, Resource Utilization, Capacity Management, Design Software, Generative AI

    Beginner · Course · 3 - 6 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts-Português Brasileiro

    Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Big Data Management and Optimization

    Skills you'll gain: Cloud Management, Data Governance, Performance Tuning, Microsoft Azure, Scalability, Data Management, Cloud Security, Azure Active Directory, Big Data, Data Security

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Preparing for Your Cloud Architect Journey - Português: Google Cloud
  • Gemini for Data Scientists and Analysts - Deutsch: Google Cloud
  • Serviços principais do Google Workspace: Google Cloud
  • Advanced Blazor – Security, Payments & Deployment: Packt
  • Introduction to Data Engineering on Google Cloud - Français: Google Cloud
  • Logging and Monitoring in Google Cloud - 日本語版: Google Cloud
  • Networking in Google Cloud: Network Security - Português Brasileiro: Google Cloud
  • Networking in Google Cloud: Network Security - Español: Google Cloud
  • Preparing for Your Cloud Architect Journey - Español: Google Cloud
  • Sustainable Cloud Development : Packt

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