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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • C

    Coursera

    Align AI: Finance, Strategy, and Funding

    Skills you'll gain: Backlogs, Program Management, Case Studies, Feasibility Studies, Business Strategy, Key Performance Indicators (KPIs), Proposal Writing, Organizational Strategy, Return On Investment, Business Metrics, Business Communication, Risk Management, Capital Budgeting

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Google Cloud Platform, Product Support, Technical Support and Services, Cloud Management, Technical Support, Technical Communication, Cloud Services, Service Level, Service Management, Issue Tracking, File Management, Identity and Access Management

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Digital Marketing Dynamics: Strategy & Case Studies

    Skills you'll gain: Campaign Management, Digital Marketing Campaigns, Social Media, Content Performance Analysis, Digital Marketing, Digital Media Strategy, Campaign Planning, Social Media Marketing, Digital Marketing Tools, Case Studies, Target Market, Marketing Strategies, Social Media Campaigns, Marketing, Strategic Marketing, Consumer Behaviour, Marketing Planning, Digital Analysis, Competitive Analysis, Business

    4.8 stars, 78 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.8 (78) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Establishing Your Sales Strategy

    Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Solution Sales Engineering, Sales Strategy, Selling Techniques, Sales Prospecting, Data Centers, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IE Business School

    The "What" of the Marketing Strategy

    Skills you'll gain: Marketing Effectiveness, Marketing Strategies, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Research, Market Analysis, Branding, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Cross-Channel Marketing

    4.7 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (12) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Analyze Marketing: Define and Apply Strategy

    Skills you'll gain: Value Propositions, Target Audience, Strategic Thinking, Target Market, Strategic Decision-Making, Business Strategy, Marketing Strategies, Strategic Marketing, Marketing Planning, Competitive Analysis, Marketing, Competitive Intelligence, Analysis, Marketing Strategy and Techniques, Customer Analysis, Market Analysis, Customer Insights, Market Opportunities

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment

    4.2 stars, 27 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.2 (27) · Intermediate · Guided Project · Less Than 2 Hours

  • S

    Saïd Business School, University of Oxford

    The Intersection of Finance, Strategy, and Sustainability

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Business, Business Reporting, Corporate Sustainability, Sustainable Development, Stakeholder Engagement, Governance, Financial Reporting, Performance Reporting, Business Metrics, Stakeholder Management, Sustainability Standards, Environmental Issue, Risk Management, Business Ethics, Social Impact, Business Risk Management, Corporate Strategy, Finance

    4.7 stars, 150 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (150) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    SkillUp

    Product Management: Initial Product Strategy and Plan

    Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Product Development, Project Planning, Project Documentation, Agile Product Development, Product Requirements, Business Planning, User Requirements Documents, Team Building, Competitive Analysis, Marketing Planning, Market Analysis, Financial Analysis

    4.6 stars, 213 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (213) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Oxford

    Social Innovation: Strategy for Nonprofit Organisations

    Skills you'll gain: Social Impact, Design Thinking, Initiative and Leadership, Organizational Leadership, Innovation, Strategic Planning, Community Development, Sustainable Development, Human Centered Design, Research and Design, Project Design, Growth Strategies, Risk Management, Stakeholder Engagement, Research, Quality Assurance

    4.5 stars, 35 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (35) · Mixed · Course · 1 - 3 Months

    Category: Free
    Free
  • U

    University of Western Australia

    Diversity and Inclusion: Developing A Strategy

    Skills you'll gain: Workforce Planning, Talent Recruitment, Recruitment, Recruitment Strategies, Diversity and Inclusion, Workforce Development, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis, Mitigation

    4.2 stars, 15 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (15) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    CSR Strategy: Analyze, Implement & Create Value

    Skills you'll gain: Corporate Sustainability, Corporate Strategy, Business Ethics, Organizational Strategy, Sustainable Business, Business Strategy, Philanthropy, Governance Risk Management and Compliance, Governance, Compliance Management, Strategic Sourcing, Regulatory Compliance, Stakeholder Management, Stakeholder Engagement, Diversity Equity and Inclusion Initiatives, Law, Regulation, and Compliance, Ethical Standards And Conduct, Business Risk Management, Diversity and Inclusion

    4.9 stars, 14 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.9 (14) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Align AI: Finance, Strategy, and Funding: Coursera
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Digital Marketing Dynamics: Strategy & Case Studies: EDUCBA
  • Dell Technologies Establishing Your Sales Strategy: Dell
  • The "What" of the Marketing Strategy: IE Business School
  • Analyze Marketing: Define and Apply Strategy: Coursera
  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • The Intersection of Finance, Strategy, and Sustainability: Saïd Business School, University of Oxford
  • Product Management: Initial Product Strategy and Plan: SkillUp
  • Social Innovation: Strategy for Nonprofit Organisations: University of Oxford

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