• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Email Marketing Foundations — Copy, Lists & Compliance

    Skills you'll gain: Target Audience, Microsoft Outlook, Email Marketing, Email Automation, Campaign Management, Campaign Planning, Compliance Auditing, Customer Relationship Management (CRM) Software, Process Optimization, Process Improvement, Google Workspace, Marketing Planning, Data Mapping, Branding, Marketing Automation, Regulatory Compliance, Gmail, Project Planning, Copywriting, Brand Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrum.org

    Effective Stakeholder Collaboration for Scrum Teams™

    Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Stakeholder Analysis, Conflict Management, Stakeholder Communications, Scrum (Software Development), Negotiation, Communication Strategies, Drive Engagement, Collaboration, Empathy & Emotional Intelligence, Agile Methodology, Agile Product Development, Active Listening, Value Propositions, Journey Mapping, Customer Insights, Business Planning, Product Management, Adaptability

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Analyze Healthcare Data: Boost Patient Outcomes

    Skills you'll gain: Health Informatics, Statistical Visualization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Healthcare Data Visualization and Decision Support

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Monitor KPIs Live Task & Time Management

    Skills you'll gain: Risk Analysis, Trend Analysis, Analysis, Project Risk Management, Project Management Software, Project Controls, Project Performance, Risk Management, Dashboard, Key Performance Indicators (KPIs), Project Scoping, Performance Metric, Issue Tracking, Project Management, Continuous Monitoring, Scope Management, Performance Measurement, Real Time Data, Budget Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 Marketing Introduction And Fundamentals

    Skills you'll gain: Marketing, Target Audience, Target Market, Estimation, Marketing Strategy and Techniques, Customer Analysis, Persona Development

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    Network Externalities, Platform Markets and Sharing

    Skills you'll gain: Market Dynamics, Economics, Market Share, Market Analysis, Network Model, Consumer Behaviour, Business Modeling, Entrepreneurship, Competitive Analysis, Business Strategy, Corporate Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Introduction to AI Business Value Creation

    Skills you'll gain: AI Enablement, AI Product Strategy, Strategic Thinking, Business Strategy, Data Strategy, Business Leadership, Data Management, Artificial Intelligence, Risk Analysis, Cost Benefit Analysis, Revenue Management, AI Integrations, Data-Driven Decision-Making, AI Orchestration, Process Optimization, Automation, Stakeholder Management, Stakeholder Analysis, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Content Strategy, CMS & Digital Marketing Tools

    Skills you'll gain: Content Marketing, Web Analytics and SEO, Content Management, Social Media Marketing, Content Management Systems, Social Media Management, Content Strategy, Social Media, Marketing Strategies, Marketing Strategy and Techniques, Content Development and Management, Persona Development, Storytelling, Digital Marketing Tools, Search Engine Optimization, Social Media Content, MarTech, Digital Marketing, Social Media Campaigns, Digital Content

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 Mobile App Marketing With ASO, And Monetization

    Skills you'll gain: Keyword Research, Business Planning, Business Modeling, iOS Development, Business Strategy, Entrepreneurship, Strategic Marketing, Promotional Strategies, Marketing Strategies, Growth Strategies, Earned Media, Search Engine Optimization, Revenue Management, Go To Market Strategy, Product Promotion, Competitive Analysis, Advertising

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Processing, Exploratory Analysis and Visualization

    Skills you'll gain: Dashboard Creation, Interactive Data Visualization

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    AWS Serverless Development and Automation

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Deployment, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

1…381382383…469

In summary, here are 10 of our most popular customer insights courses

  • Email Marketing Foundations — Copy, Lists & Compliance: Coursera
  • Effective Stakeholder Collaboration for Scrum Teams™: Scrum.org
  • Analyze Healthcare Data: Boost Patient Outcomes: Coursera
  • Healthcare Data Visualization and Decision Support: SkillUp
  • Monitor KPIs Live Task & Time Management: Coursera
  • 2026 Marketing Introduction And Fundamentals: Alex Genadinik
  • Network Externalities, Platform Markets and Sharing: IE Business School
  • Introduction to AI Business Value Creation: John Wiley & Sons
  • Content Strategy, CMS & Digital Marketing Tools: EDUCBA
  • 2026 Mobile App Marketing With ASO, And Monetization: Alex Genadinik

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok