Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Data Quality, User Provisioning, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Responsible AI, ChatGPT, Recruitment Strategies, AI Enablement, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Photoshop, Adobe Firefly, Photo Editing, Adobe Creative Cloud, Generative AI, AI Workflows, Creative Design
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: AI Enablement, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, Technology Strategies, Business Ethics, Ethical Standards And Conduct, Generative AI, Compensation Management, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Infrastructure as Code (IaC), Cloud-Native Computing, Devops Tools, YAML, CI/CD, IT Automation, Docker (Software), Containerization, Amazon Web Services, Shell Script, Amazon Elastic Compute Cloud, Command-Line Interface, Data Security, Python Programming, Performance Tuning, Configuration Management
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Game Design, iOS Development, Animation and Game Design, Usability Testing, Apple iOS, Mobile Development, Apple Xcode, Usability, Augmented Reality, Swift Programming, User Interface (UI) Design, Debugging
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Entrepreneurial Finance, Business Planning, Financial Statements, Growth Strategies, Business Ethics, Intellectual Property, Financial Modeling, Entrepreneurship, Income Statement, Engineering Management, Legal Risk, Business Strategies, Technology Strategies, Organizational Development, Business Modeling, Cash Flows, Business Development, New Business Development, Risk Analysis, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Test Script Development, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story, Sprint Retrospectives, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Program Management, Governance, Project Closure, Benefits Administration, Project Management, Program Implementation, Change Management, Knowledge Transfer
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Network Security, Vulnerability Scanning, Wireless Networks, Cybersecurity, Exploitation techniques, Linux, Command-Line Interface, Network Analysis, Encryption, Virtual Private Networks (VPN), System Configuration, Software Installation, File Management, Virtual Machines
Beginner · Course · 1 - 3 Months

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware, Business Logic
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Administrative Support, Automation
Intermediate · Course · 1 - 4 Weeks