Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, Digital Design, Web Design, Motion Graphics, Adobe XD, Graphic and Visual Design, No-Code Development, Graphic Design, Animations, Prototyping, Typography, Layout Design, Visual Design, Design Elements And Principles, Augmented and Virtual Reality (AR/VR), Style Guides, Storytelling, Creative Design, Image Quality
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Scalability, Performance Analysis, Simulations, Algorithms, Complex Problem Solving, Theoretical Computer Science, Python Programming, Data Structures, Software Architecture, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Object Oriented Design, Software Design Patterns, Unified Modeling Language, Java Programming, Software Architecture, Application Design, User Interface and User Experience (UI/UX) Design, Software Engineering, API Design, Software Development
Build toward a degree
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Team Management, No-Code Development, User Provisioning, Data Sharing, Management Reporting, Role-Based Access Control (RBAC), Systems Integration, Strategic Planning
Advanced · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Statistical Software, Marketing Analytics, Model Evaluation, Regression Analysis, Statistical Modeling, Data Visualization, Statistical Analysis, Advanced Analytics, Strategic Marketing, Market Analysis, Marketing Effectiveness, Predictive Analytics, Marketing Strategies, Predictive Modeling, Logistic Regression, Customer Insights, Target Market, Statistical Hypothesis Testing, A/B Testing, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Amazon Web Services, Disaster Recovery, Serverless Computing, Cloud Computing Architecture, Solution Architecture, Cloud-Native Computing, Containerization, Cloud Engineering, Kubernetes, AWS Identity and Access Management (IAM), Hybrid Cloud Computing, Amazon Elastic Compute Cloud, Cloud Security, Cloud Solutions, Docker (Software), Cloud Services, Cloud Storage, Systems Architecture, Software Architecture, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns, Object Oriented Programming (OOP), Javascript, Maintainability, Application Design, Scripting Languages, Event-Driven Programming, Prototyping, Context Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Model Deployment, Model Evaluation, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Large Language Modeling, Data Cleansing, Supervised Learning, Data Transformation, Cloud Deployment, Data Ethics, CI/CD, Machine Learning Algorithms, Transfer Learning, Data Quality, Performance Tuning
Intermediate · Specialization · 1 - 3 Months

University of California San Diego
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management
Beginner · Specialization · 3 - 6 Months

ISC2
Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Services, Resource Allocation, Cloud Security, Infrastructure As A Service (IaaS), Cloud Deployment, Virtualization, Containerization, Software As A Service, Platform As A Service (PaaS), Brokerage, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, Disaster Recovery, Amazon Elastic Compute Cloud, Firewall, Network Security, Cloud Security, Application Security, Cloud Solutions, Scalability, Security Controls, Network Troubleshooting, Amazon CloudWatch, Network Administration, Identity and Access Management, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management
Beginner · Course · 1 - 4 Weeks