IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Cloud Management, Cloud Security, Application Security, Cloud Computing, Cloud Infrastructure, Cloud Applications, Identity and Access Management, Data Integrity, Secure Coding, Security Awareness, Cloud Computing Architecture, Data Centers, Data Management, IT Security Architecture, Data Loss Prevention, Security Testing, General Data Protection Regulation (GDPR), Security Engineering, Cyber Risk, Service Level
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Target Market, Advertising Campaigns, Advertising Sales, Advertising, Online Advertising, Marketing, Social Media, Customer Data Management, Digital Marketing
Advanced · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Application Deployment, Cloud Deployment, Generative AI, Prompt Engineering, Generative AI Agents, No-Code Development, Prototyping, Retrieval-Augmented Generation, AI Integrations, Application Development, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Restful API, ASP.NET, Model View Controller, .NET Framework, JSON, Application Programming Interface (API), API Design, Application Frameworks, Web Services, Middleware, Back-End Web Development, Extensible Markup Language (XML)
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Collaboration, Teamwork, Team Building, Communication Planning, Team Collaboration, Project Risk Management, Team Management, Collaborative Software, Communication Strategies, Strategic Leadership, Coordinating, Risk Management, Organizational Leadership, Planning, Leadership, Communication, Adaptability, Consultative Approaches, Technology Solutions, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Pandas (Python Package), NumPy, Probability & Statistics, Unsupervised Learning, Applied Machine Learning, Statistical Methods, Data Science, Statistics, Data Analysis, Statistical Analysis, Jupyter, Data Manipulation, Machine Learning Algorithms, Descriptive Statistics, Plot (Graphics), Data Processing, Data Visualization Software, Python Programming, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Information Architecture, Content Management Systems, No-Code Development, Organizational Skills, Content Management, Document Management, Productivity, User Accounts
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Simulation and Simulation Software, Simulations, Microbiology, Network Model, Biology, Programming Principles, Mathematical Modeling, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours